Our massive, Cigar Superstore is likely the biggest and best cigar store on the planet, nestled in Hamburg, PA just a couple of steps from the country’s largest Cabela’s store. Not to brag, but this immense structure is America's largest freestanding cigar store, featuring two fully stocked bars, a putting green, extensive lounge space, and a seemingly endless supply of cigars. After scouring our daunting inventory of nearly a million cigars, relax in one of our multiple lounges or bars – two floors of seating, a spacious, outdoor deck, and much more. Our bars are stocked with everything you can imagine – top shelf booze, craft beer, and affordable classics. So have a cigar, have a drink and relax you're in cigar country.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.