Samsonite Company Store - Grove City Premium Outlets

Reviews

• SS

  Steve Stumpo

  6 days ago
  5.0
  While traveling, a handle on our Samsonite luggage broke. We went into the Samsonite retail store at the Grove City outlets, and the manager, Rachel, fixed the handle in a few minutes. We really appreciated that level of customer support.
• SO

  Susan Owens

  Jul 14, 2026
  5.0
  We purchased 3 pieces of Samsonite luggage from Rachel last October for our upcoming Alaskan cruise. The luggage was amazing. She had listened closely to our needs and I love the pieces we bought. Fast forward to a visit to Grove City Outlets this past weekend. Stopped in to see Rachel. She and another coworker were busy setting up displays. Right away we were greeted so warmly. We talked about our experience with the luggage. She looked up exactly which pieces we had purchased, as they all look similar in the store...lol. Don't you know we added a 4th piece of luggage to our set! I am so happy with Rachel's service also the quality of the luggage. Stop in and Rachel will certainly take good care of you!
• JS

  Jake Schultz

  Jul 14, 2026
  5.0
  The store has a nice layout and the gentleman working there was extremely nice and helpful!
• LR

  Lance Rhinehart

  Jun 5, 2026
  5.0
  Again, with Rachel as my salesperson, I had a perfect experience. Great information. I drove two hours to buy from her. Have bought several bags and pieces of luggage from her over the past several years. Give this woman a raise. Hurry, before you lose her!
• BK

  Bhaskara Vignesh Krishnan

  Apr 1, 2026
  5.0
  Go to this store to get a Best in Class service. The Manager of the Store Rachel goes the extra mile to help you and she's very Knowledgeable. You will definitely get the Best Service here.

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