The Pennsylvania General Store is a retail & mail-order company specializing in foods & crafts made in the great state of Pennsylvania. Our retail locations offer fresh baked Hope's Cookies and Metropolitan breads & pastries, as well as a wide selection of the finest local chocolates, such as Asher's, and John & Kira’s. We also sell hand crafted artwork, PA Dutch crafts & foods, including Lebanon Bologna from Seltzer's and Weaver's, hex signs, red ware, and Hammond's Pretzels. We have been serving Philadelphia and beyond since 1987 and are proud to support a local network of merchants. Along with our two retail locations, we offer an array of mail order gift baskets filled with Pennsylvania specialties, which can be ordered online.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.