American Eagle Store

Reviews

• AR

  Alexandria Rinehimer

  Feb 23, 2026
  1.0
  The manager on duty Morgan was incredibly unhelpful 2/23/26 around 3:30pm. I had an online order and asked to try the order on. My item was too big and I asked to exchange for a smaller size. Instead of her doing an even exchange (which they’ve done in the past) she just cancelled my order and then told me to call corporate for a refund. In the past they’ve put the order on a merchandise gift card and do a new order and used that as an even exchange. Calling corporate was a hassle and something that could’ve been avoided if she knew what she was doing.
• SS

  Shannon

  Feb 6, 2019
  2.0
  I went in to return a tank top which I tried on once. The girl there was very rude and had a bad attitude and wouldn't take it back because it 'looked worn'? She complained to me that I should have returned it through the mail and that it 'hurt them' since I bought it online. Which isn't really my problem. She made the experience very uncomfortable and made me not want to shop there anymore. Really disappointed because I buy from here alot and she made me feel guilty for returning one item. This is why I shop online. If you work in retail and you're in a bad mood don't take it out on customers.
• MZ

  Matt Zawicki

  Jan 14, 2019
  5.0
  Wonderful and friendly staff.