KK
Kayla Kindt
Sep 26, 2026
I ordered 2 skorts, $58 dollars a piece. My daughter has only used one once since the school year started. I washed the item per the care instructions on the tag, and the button came off. Based on the price of the skort, I was far from happy this happened only after one use and one wash.
I pulled my receipt and packing slip, and sure enough, it appeared because the item was used once, it could not be returned.
I emailed the company explaining the situation, along with pictures of skort, button, receipts, etc., explaining I would appreciate an exchange, since the quality of the garment was poor, especially for the price.
Days later I receive a response from Melissa APOLOGIZING for the quality of the item, and they offer a school year warranty on a manufacture defect. However, she claimed, based off the pictures, this would not be covered because it isn’t a manufacture defect. Her resolution? To mail me extra buttons!
If this skort was used and washed multiple times I’d be more understanding. However, after spending over $100 on two skorts, one used only once, and the other still has the tags on it, I find it unacceptable this is their answer. I wasn’t asking for a refund, or even a partial refund. I was asking for the poor quality, expensive skort to be exchanged for another in its place.
I was under the assumption I had to buy my daughter’s uniforms from here, but it appears that is not the case. I will order elsewhere going forward. I do not recommend this company at all.