Bass Pro Shops

Reviews

• PS

  Patricia Snider

  5 days ago
  5.0
  Beautiful, clean store. Great employee customer service and a variety of outdoor gear you can't find anywhere else. I would highly recommend shopping at Bass Pro Shop for any of your aloutdoor adventures.
• DM

  Dustin Miller

  May 13, 2026
  4.0
  Bass Pro was better stocked than I’ve seen in a long time. Shelves actually looked full, which was nice to see. Staff was friendly and curious without being pushy. Overall a solid visit.
• EA

  Elijah Agee

  May 12, 2026
  2.0
  This review is strictly towards the call service and not the employees or the entire facility by any means. I’ve called 5 times trying to reach customer service and even selecting other options so they can transfer me, to which it rings and hangs up. 1 star call service today, very irritating
• KL

  Kassi Lampe

  Apr 26, 2026
  5.0
  I wanted to take a moment to recognize what incredible help we received from Sam at the Springfield location. After having complications with mounting my scope on my rifle, Sam’s knowledge and eagerness to solve my problem, expedited the repair which was under warranty. I’m not sure I could have come to this solution without his help. He furthered his assistance by mounting my new scope PERFECTLY, and making sure I was happy when the new scope came in. This was truly 5 star service.
• DM

  David Milam

  Apr 22, 2026
  5.0
  The "GREAT MALTIPOO SHAKE DOWN" at the Sacred Temple of Camo. I used to think Bass Pro Shops was a Sacred Temple of Camo for rugged men in flannel to contemplate the philosophy of the "Big One" while surrounded by high priced boats, guns and fishing gear. I was wrong. It is actually a high stakes psychological warfare laboratory specifically calibrated to exploit the impulse control issues of a 10 pound Maltipoo. Yesterday, my fierce apex predator (who looks remarkably like a sentient cotton ball) was patrolling the aisles. Usually, she just enjoys the vibes and the oversized taxidermy, but then we hit the pet snack gauntlet. Well played, Bass Pro. Truly. You placed the "Poppers" at the exact, scientific Nose shot altitude for a small dog. My dog who usually waits for a formal invitation to do anything stopped, conducted a professional olfactory audit of the inventory, and then systematically cold cocked her choice of snack off of the shelf. She didn't just want a snack; she had demands. We tried to offer her the fancy alternatives, but she was adamant: Sweet potato or riot. I’ve never seen her make a personal life choice with such terrifying confidence. She looked at me like, "I’ve selected the provisions for the expedition, human. Pay the man." We caved. We bought the Sweet Potato Poppers. And to my absolute shock, she is obsessed. You managed to turn a casual stroll into a stick up orchestrated by a dog that weighs less than a gallon of milk. 10/10 marketing. You’ve successfully weaponized the Maltipoo nose. I’ll be back for more snacks once my dog finishes her current "kill." All jokes aside it is one of the smaller Bass Pros I've been too but also one of the most friendly and helpful. Well done management and team.

Frequently Asked Questions About Bass Pro Shops