American Eagle

Reviews

• SR

  Shailynn Ramer

  Mar 27, 2026
  1.0
  Very poor customer service.
• PP

  p p

  Jan 28, 2026
  1.0
  Purchased online order. Received partial order with incorrect item.
• HH

  Hopester94

  Jan 25, 2026
  3.0
  I’ve been shopping at AE at Valley River Center for over 20 years and today I experienced not so great customer service from their associate Braelyn at the register. She was extremely rude to me when I wanted to order jeans that were exclusively online and Braelyn “Asked for a UPC number” in a rude tone when I told her that the jeans that I wanted to order were exclusively online and that you don’t have them in store In the size and style that I wanted in a polite way. She asked for additional help when luckily, the Store Manager Sherri was there to help me and gave me good customer service and helped me order my jeans. Braelyn did thank me for coming in and shopping at American Eagle. Sherri has helped in the past when I’ve shopped at AE. Thanks to Sherri for your help and patience with me.