Moody's Jewelry

Reviews

• OO

  Out of Office

  May 22, 2026
  1.0
  My wedding set is almost 16 years old and has never had work done other than being resized twice. I brought in the set to this location, based on a long time customers good review. One of the princess cut diamonds had fallen out of the wedding bands channel setting. I asked that they replace the diamond, tighten everything up on both rings so that no other diamonds would fall out, and rhodium plate the rings. When I received them back they looked good as new. HOWEVER, two weeks later a different diamond in the same channel band FELL OUT - one right in the middle, a few diamonds down from the side one that was replaced. We took it back, and Moody's wanted to charge another fee for replacing the new lost diamond. They did not stand by their craftsmanship and instead said I must have caused an "impact" to have the new diamond fall out. I was so careful with my ring once I got it back - they mean a lot to me. It also doesn't make sense that in 16 years, nothing had fallen out, but only two weeks after Moody's worked on it, I lost another original diamond. They also said there were some issues with the channel that needed to be corrected - WHY was this not discussed the first time I had brought it in? They willingly gave me back a ring that was unstable. A HORRIBLE interaction - they made me feel like my ring was not worth working on because it wasn't bought from them - OH but they did try to get me to upgrade to something else! Will never recommend any Moody's location.
• KW

  Kylee W

  Jan 9, 2024
  5.0
  My Fiancé and I came to this Moodys over the weekend and we were helped by Collette. She was amazing! She listened to what we wanted and didn't waste our time by bringing us things that didn't fit within our budget or match our style. She was so gracious and made the experience a lot better for me, as I had never been to a jewelry store and was nervous. Highly recommended her!
• ZA

  Zenver Apostolides

  Sep 28, 2020
  5.0
  This store has awesome people who are always willing to help and answer all of my questions
• JF

  Jeremy Frost

  Feb 16, 2020
  5.0
  Robert is the best jeweller in Tulsa. He has been my family's go to for all of our wedding and jewellery needs. Kind and helpful in every step of the decision. Everytime I walk in the store he knows me and my family by name to the point he can tell my twin brother and I apart. What an incredible man.
• LB

  Larhonda Berry-Anderson

  May 28, 2018
  5.0
  They are great.

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