Retreads Thrift by Hope Is Alive is a second-hand shop located in The Village within the heart of Oklahoma City. We give old things new life! We strive to provide a comfortable and inspiring space that celebrates sobriety, bringing people out of the dark and into the light.
Why Retreads?
1. To give more hope to our community.
2. To create employment opportunities for our residents and alumni.
3. To furnish more ways for people to volunteer with HIA.
4. To create more avenues for donating to HIA through secondhand goods.
5. To provide an additional funding source for the overall ministry.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.