Since 1837, Tiffany & Co. has inspired people to express and celebrate the many facets of love. Known for visionary artistry and exceptional craftsmanship, the House’s coveted bracelets, necklaces, earrings, rings and fine watches will be cherished for generations. Explore our legendary engagement rings and iconic jewelry collections, such as HardWear by Tiffany and Lock by Tiffany, and extraordinary gifts—many of which can be personalized with initials, a date or a special message. Book a complimentary appointment with a client advisor and visit us at Cleveland - Woodmere.
I bought a Tiffany bracelet less than 2 weeks ago. I have only worn the bracelet on 3 occasions. The third time I wore it -I lost it. I retraced my steps and found it an empty room that only had been occupied by me. Upon looking closely at it I realized the clasp was bent. So, I now understood how it fell off my wrist. I have no idea how the clasp broke- I was not doing anything that would have caused that to happen. I drove over an hour to the Woodmere, Ohio location (where the bracelet was purchased less than 2 weeks ago). The sales lady was rude and abrupt. I was anticipating that they would take it back and apologize for their low quality product (since it was well within the 30 day return window) and issue a replacement. Instead they informed me this was my fault that it must have got caught on something and I would have to pay for a repair. The repair would take 3 weeks . They also said I would have to pay extra for shipping. So, I paid $108.00 to have a clasp repaired on a bracelet I had worn 3 times. I expressed that this was not satisfactory and not how I expected to be treated from a luxury brand. When I got home- I called corporate and went through everything. I got very similar responses. He said he could send an email but the repair shop would determine if the bracelet was faulty or if it was from customer wear and tear. He said that is the best he could do. I let him know I was not happy with this response and in the middle of talking the customer service agent hung up the phone on me. I now have almost $1,000 invested in this bracelet. The customer service was horrible in store and at corporate office. I will never buy a Tiffany product again!
TE
Tammy English
Jul 5, 2026
5.0
I had a very nice experience with Tia. She was very friendly and helpful.
DA
Dwight Armstrong
Jan 27, 2025
5.0
I had a fantastic experience at the Tiffany store! The Mona Guo was incredibly welcoming and nice, making me feel valued as a customer. Her knowledge and enthusiasm about the products really enhanced my visit. I left feeling delighted with my purchase and the overall service. Highly recommend this store for anyone looking for a great shopping experience!
Tiffany & Co. is located at 28699 Chagrin Boulevard, Woodmere, OH 44122, United States.
What are the operating hours of Tiffany & Co. in Woodmere?
Tiffany & Co. is open Monday through Saturday from 10:00 AM to 7:00 PM, and on Sunday from 12:00 PM to 5:00 PM.
Does Tiffany & Co. offer in-store pickup and delivery services?
Yes, Tiffany & Co. offers both in-store pickup and delivery services for their products.
What types of products can I find at Tiffany & Co. in Woodmere?
You can find engagement rings, watches, diamonds, necklaces, pendants, bracelets, rings, charms, accessories, sunglasses, leather goods, and Patek Phillipe watches.
What services does Tiffany & Co. provide?
Tiffany & Co. provides watch repair and sales, jewelry cleaning and repair, online appointments, jewelry and gift engraving, leather embossing, glass and crystal etching, and personal shopping.
Is Tiffany & Co. in Woodmere wheelchair accessible?
Yes, the store has a wheelchair accessible entrance, parking, and unisex restroom, though it does not have wheelchair accessible seating.
Can I make an appointment at Tiffany & Co. in Woodmere?
Yes, you can book a complimentary appointment with a client advisor online or visit the store directly without an appointment, as appointments are not required.
What forms of payment are accepted at Tiffany & Co.?
Tiffany & Co. accepts checks and debit cards, and does not require cash only payments. Mobile NFC payments are not accepted.
What nearby places can I visit along with Tiffany & Co. in Woodmere?
You can visit Riley Galleries, an art gallery located near Tiffany & Co., for a cultural experience before or after shopping.
How can visiting Riley Galleries complement my trip to Tiffany & Co.?
After shopping for fine jewelry at Tiffany & Co., you can explore art and exhibitions at Riley Galleries, providing a rich artistic experience in Woodmere.
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