You can drop donations on the back porch of the shop, including men’s/women’s/children’s clothing, jewelry, shoes, household items, CDs, books and DVDs. Proceeds from the shop go directly to the University to support student scholarships and awards. To learn more about volunteering, stop by the shop during store hours.
The Otterbein Thrift Shop is operated by the Westerville Otterbein Women’s Club (WOWC) to serve Otterbein University. Proceeds go directly to the University to support seven endowed scholarships and The Diamond Jubilee Grant. Capital Project gifts are given to support the mission and strategic plan of Otterbein University.
CLOSED DURING THE SUMMER (roughly mid June to mid August).
Follow us on FB and Insta for firm dates.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.