Ashcroft & Oak Jewelers, part of Rogers & Hollands — America’s longest family-owned and operated jewelry company since 1910 — proudly serves the Niles, Ohio community at Eastwood Mall. We specialize in engagement rings, wedding bands, fine jewelry, and watches for every occasion. Guests can also enjoy custom jewelry design, expert jewelry repair, and flexible financing options. With over a century of craftsmanship, trust, and family tradition, Ashcroft & Oak is your local jeweler for celebrating life’s most meaningful moments with timeless style and warm, personal service.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.