Plato's Closet

Reviews

• JW

  Josie Williams

  Jul 24, 2026
  1.0
  I usually don’t write reviews especially negative ones but my recent experience at this store (which I usually love) has completely changed. I have been a faithful customer of Plato’s Closet Mentor for over 10 years. I remember when they were at their first location and then moved. I’m usually there in the mornings and I often have a great experience. The employees are so nice and greet me. I often encounter a young lady who is very nice and welcoming. I believe she said she was the assistant manager there. We often have a lovely conversation about her long beautiful black curls and dimples. She even offered me water once when I couldn’t get rid of a cough I had. Anyways I had to go later than usual in the evening around 5 earlier this week. This was a completely different store. Not only was I waiting at the counter for almost 15 minutes before ever being acknowledged but the young ladies were extremely rude and unprofessional. I heard swearing, inappropriate language and then just sitting and eating. When I asked how long I would have to wait she said about an 20mins. I waited an hour before by name was called. In addition to this I also heard a very inappropriate conversation amongst the young ladies boasting about how they didn’t pay for things and simply took them from the store. I was appalled to say the least. I asked to speak with the manager and they said she wasn’t available. Once I left I called the store to see if I can report the inappropriate conversation I had heard between the young ladies but there was no answer. I am truly disappointed with this. I loved this store but have a hard time believing I will ever return.
• LB

  Linda Blackwood

  Jul 18, 2026
  1.0
  I brought a basket of items to sell. They only bought one item and told me it was because my items were all "misses" items. Since when are Rag & Bone, Free People, Hollister, Vans, American Eagle Outfitters, Aeropostale and Urban Outfitters for older ladies? Just because I'm old, doesn't mean the items I source are all for old ladies. I should have read the reviews before wasting my time. I drove over to the other location and sold more.
• DR

  Dwayne Reuter

  Jun 20, 2026
  5.0
  Great prices for nice fits
• CC

  Christina

  May 28, 2026
  1.0
  No bathrooms here. Use one before you go. The staff was so incredibly rude.My daughter had to use the bathroom in the middle of a shopping and they said that we could go across the street .So we just left. We went to the mall.
• KM

  Kelly Malkamaki

  May 22, 2026
  5.0
  This was my first experience, walking into the store to sell some items. I was greeted by a team of nice young ladies when I entered the store. They were all kind, helpful and very polite. I highly recommend selling your teen clothing items at this store.