Windsor

Reviews

• SR

  shriya reddy

  Jun 25, 2026
  1.0
  I had bought a shirt from the Easton location and tried to return it at Polaris. Keep in mind, this shirt had not been worn at all; there were maybe 3 loose threads on it that came from when i bought it at Easton, but i was in a rush, and even the cashier asked if i wanted to replace it. I said no because, again, I was in a rush. When I went to return it, the cashier brought her manager over and they started accusing me of changing the tag because their tags were straight and Easton’s went in a loop. They also blatantly accused me of already wearing it. After i told them i had gotten it from Easton, they gave me store credit when i wanted a refund.
• AM

  Amanda Morris

  Apr 19, 2026
  5.0
  Staff was incredibly helpful and kind. They handled a challenging customer with professionalism and stayed calm under pressure, which really stood out. Great experience overall.
• AM

  April Martinez

  Apr 19, 2026
  1.0
  Zoe the manager is extremely rude !!!! I was just holding 2 dresses I was purchasing for my birthday my daughter is shopping for prom . I am holding my dresses and she says I can’t hold my dresses while my daughter is trying on her prom dresses !!! I stated multiple times these dresses are not for her !!! She took my dresses then when I came back to get them she is placed them !!!! I even hung them up out the way and she said they can’t be hung !!!
• MS

  Morgan Summers

  Mar 3, 2026
  1.0
  I bought a dress for my daughter for prom. When we got it home I had her try it on in better light and when I opened the bag a bunch of the rhinestones fell out. As we put it on more fell off. I went to take it back and talked to the manager. She said because it was a specialty item there were no returns plus we damaged the product. I let her know that we were not told that and wouldn't have bought it had I known. She said there was a sign that said it and she knows I was told because she trains all of the staff. I told her i had other people with me that day and the employee only mentioned we had 30 days...it was 2 days since i bought it and the sign mentioned was facing a wall and when told she should have it where customers can see she said they just had to have it in the store...its not her fault if we dont go over and read it. She was extremely rude to both my daughter and I and I would not recommend buying anything. The product they sell is very cheaply made and not worth the money
• KK

  Kendall kaufman

  Jan 23, 2026
  5.0
  sonya was AMAZING!!! so kind and so helpful!!❤️

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