Windsor

Reviews

• AH

  Alodene Howell

  May 13, 2026
  1.0
  The staff was not friendly at all. There were no welcomes, and very little manners. When at the checkout, with the item very visible to the employee, she placed a keyboard in front and said, "Entee the email for easier returns." The item was clearly a gown, and I went ahead and entered my email. Though it was not needed because as soon as I was done she said. " Gala wear is not returnable." I am sure my confused look bothered her because she highlighted the return policy on the receipt. Awful to not just say "Would you like to enter an email for spam?" Because you clearly knew beforehand that the item did not even meet the return policy. The dresses are decent, and fairly priced for how they look. So perhaps a different location. The staff here really did not seem to care if people spend money to keep the business open for their job.
• VC

  Vanesa Cordero

  May 10, 2026
  1.0
  Have never had a good experience at this store , they are so miserable there . Most of the employees there are so rude & constantly act bothered if you ask them for help . Would never recommend . Also they don't even know their own return policy . Said I couldn’t return a hat when online it says you can as long as it was not on sale when bought. Go to Polaris they are all sweet there .
• DM

  Destiny McDaniel

  Jan 16, 2026
  2.0
  Overall the staff was really nice but there was one associate that ruined my experience. I’ve been looking for going out clothes that I feel confident in for months now and when I saw that Windsor opened up at Easton I was so excited because I’ve always wanted to try their clothes. I spent about 1.5hr in the store today trying on a bunch of different things and I fell in love with 8 items. While I was at the dressing room switching out the items I wanted to try with the ones I’ve already tried on an associate approached me asking how many items I had. Their policy is only 6 items in the room with you, which is fine because I had the rest of my items hanging on my door and I was switching them out after each batch. She grabbed the items that I had hanging on the door and by that point they were all things that I wanted to buy and I told her that I wanted to get them. She confirmed that I wanted them by asking me if I was going to buy them and I responded with yes and she walked away with them. I tried on 4 more things and decided to add 2 more tops to my collection. When I was ready to check out I asked one of the associates for my items only to find out they’d all been put back. The associate that took them from me acted as if she couldn’t care less and like I was inconveniencing her by asking for the items she took. I understand that mistakes happen(even tho I told her twice that I wanted the items) but you can’t make a mistake and have a nasty attitude at the same time. I left disappointed and on the verge of tears because that was the first time I’ve felt excited about clothes and confident in my body only for the associate to treat me like I’m not good enough to shop there.
• HA

  Halima Ali

  Nov 26, 2025
  5.0
  Every piece of clothing was fire🔥🔥🔥