Richter & Phillips Jewelers

Reviews

• LO

  Luigi O

  3 days ago
  5.0
  🎉Do miracles ever happen? - with ZACH at RICHTER & PHILIPS, the answer is always, ALWAYS yes!🎉 He had delivered me beautiful timepieces absolutely perfect for my family members!! Most recently, he delivered a beautiful watch perfect for a yacht-loving cousin of mine. 🛥️ He has been helping me a lot with my business, so this will be a great way to return the favor 😆 The experience was above phenomenal and most importantly, full of excitement! I am already thrilled for my next purchase and so happy to be a part of the R&P family. I cannot wait to growing our relationship, thank you so much ZACH and all the R&P team members for bringing miracles to our lives! 🎉Sign up for miracles today at Richter & Philips!🎉
• SS

  S S

  4 days ago
  5.0
  Thank you so much, Kevin and Brooke, for de-tangling my three necklace chains the same day! I appreciate it more than you know. I spent over an hour trying to untangle them myself the day before to no avail, so I was absolutely thrilled that you were able to work your magic. Thank you again for your kindness and help. I hope to come back soon to shop for jewelry instead of asking for help with my necklaces!
• AS

  Alayna Steffen

  Jun 26, 2026
  3.0
  Many friends recommended us here to pick out my engagement ring. The process was really fun and I have the most gorgeous unique ring. We have been a bit disappointed after the proposal. The ring they gave my fiancé is not the size that they measured me at even though he bought it immediately after we looked together. It is a size and a half too big. That is an easy fix though and super common so not a big deal. Sadly, a diamond came loose in my halo and fell out only 3 weeks after receiving the ring. They knew it was loose when I had to pick it back up for a party and did not tell me which resulted in the diamond falling out. It was noted but never passed along to me. They were great when I came in but it will take 6 weeks to fix. I now will have to attend my engagement party with a ring that is the wrong size and is missing a diamond. Still loved my experience and think my ring is gorgeous, but who wants show off their "almost" ready ring?
• AM

  Andraya Mays

  Jun 25, 2026
  5.0
  I came in looking for a specific watch model, and Shaun was immediately welcoming and helpful! They didn’t have it in the store, but he was able to order it for me. A couple of days later, I called about a different model, and both arrived earlier than expected (within a week)! I loved them both but couldn’t decide until Shaun reminded me that I could get both if I wanted to, which I did 😂. He also honored the 10% off sale that was going on when I initially came in, which sealed the deal! It was my first time really buying jewelry for myself, and it was a great experience from start to finish!
• CS

  Chaylen Sedam

  Jun 23, 2026
  5.0
  Heather and the entire R&P team are incredible. We walked in on a busy day and Heather made time to help my now FIANCÉ and I look at many many rings. I came in some weeks later with quite the list of specific requests that Heather turned into the perfect custom ring design. She shared a link to a 3D model within just a few days that I could zoom/rotate and of course send to mom for approval. Once I gave the thumbs up the ring came in better and faster than expected. The quality of both the products and services they provide are second to none. Highly highly recommend!

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