Lane Bryant

Reviews

• CC

  Chris Carver

  Jun 16, 2026
  5.0
  Staff are really nice and passionate about working there.
• ME

  Ms. EM

  Jun 6, 2026
  1.0
  Disappointing visit today. No one greeted us when we walked into the store. One of the ladies was dealing with a customer of course but the other rep was free to at least say hello. We walked straight over to the intimates area of the store and looked intently through the racks and still no one acknowledged us. We finally walked over to an area where the reps were re-hanging and organizing. Still, no acknowledgement and no offer of assistance. We placed out items on the return rack near the service counter and headed out of the store. Only then did one of the reps walk past and ask if we were finding everything okay (while never making eye contact or breaking her stride). We said yes and proceeded to exit the store. Feels like a wasted trip as the lack of customer service has prompted us to now make our intended purchase online.
• KC

  Kim Cheatwood

  May 6, 2026
  1.0
  Lane Bryant is my go to for bras and jeans. Everyone is always greeting customers and checking to see if need help with anything. NOT TODAY! 3 employees in the store and NOT 1 greeted or spoke to any of the 3 customers, not even a man in there shopping for his wife’s birthday, who asked ME for help. Do better and greeting all customers goes a long ways!
• LR

  LaTanya Redvine

  Mar 6, 2026
  4.0
  The sales team are always helpful when I'm looking for something specific. I Love how they don't rush me when I'm shopping. I feel very comfortable shopping here.