Cappel’s has four retail locations, an inventory of 50,000 items, and many loyal customers; who return for the depth of our product line, and the lure of good price. We are thankful for the loyalty of our customers, and hope to continue to provide a great selection of costumes, costume accessories, makeup, wigs, party decorations, novelties, silk flowers and many hard-to-find and vintage products. We specialize in themed events, seasonal holidays, birthday, and anniversary decorations, costumes and accessories. Shop Cappel's for bulk novelty items for birthday, bachelorette & wedding, New Year's, Valentine's, St Pat's, Mardi Gras, Easter, Graduation, Patriotic, Halloween, Thanksgiving, Hanukkah, Christmas. Every event and holiday, all year!
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.