Van Cleef & Arpels (Las Vegas - Forum Shops)

Reviews

• JG

  Josephine Gotama

  Jun 14, 2026
  5.0
  Amazing service and kind staff! I've bought two pieces from this store and have always had a good experience. Kate is wonderful and kind! I came here about 3 years ago and always come back to this location.
• RC

  Rheno Choi

  Mar 11, 2022
  5.0
  We have been to all 4 VCA’s on the strip and another one in my home state. They are all good, but this VCA at the Forum Shops is beyond superb and it is all thanks to our exceptional experiences with Yusi. We visited Yusi three days in a row during our trip to Vegas a few months ago. The name Yusi is now a synonym for courteous, knowledgeable, patient, and professional in my dictionary. She helped us pick out five items during our visit to Vegas. Three of them needed adjustments on lengths and two of them needed special orders. Yusi was on top of everything, and communicated with us the progress and shipped the items promptly as soon as they became available. We have just ordered a couple more items with Yusi, and we will continue to work with Yusi on all our future orders at VCA.
• LW

  Lindsey Weintritt

  Nov 23, 2021
  5.0
  Thank you, Kate, for the excellent service! I’m loving my beautiful new 5 motif bracelet and so thankful you arranged to expedite the custom sizing so I could enjoy it right away! Phenomenal expertise and customer care. We will definitely work together again in the future!
• KA

  Karina A

  Jul 8, 2021
  5.0
  For my 48th birthday I decided to give myself gift, timeless piece, VanCleef and Arpel’s Perlee bracelet. I called to Las Vegas store and happened to talk to Coco. She told me that they don’t have that piece in stock, but she will be happy to get in touch with me when ever they receive it. That was March... Today, in the beginning of July, I finally received my absolute gorgeous bracelet. And I want, from the bottom of my heart, to express my gratitude to this patient, super professional sales person! Coco went beyond of what regular sales person would do. She knew that I wanted it so much! And frankly, i think, because that piece was so much in back order, she could sell it much faster, without hassle, to any other walk in customer. But she was so kind letting me know regularly that she did not forget about me, updating about all their shipments! I was shocked by the exceptional level of her customer service! Thank you million times!!! As soon as it arrived she was so precise to mail it as fast as possible ...And now, because of Coco, i am flying to Europe wearing my beautiful, timeless bracelet! Thank you so so much, dear Coco!!!
• JS

  Jerry Seltzer

  Jul 23, 2018
  5.0
  I recently purchased a jewelry item for my wife at the store in the Forum Shops in Las Vegas. My salesperson, Raina, was quite courteous and helpful. I would most definitely shop there again

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