Saint Laurent

Reviews

• JL

  Jennifer Liu

  Aug 9, 2026
  1.0
  I rarely write reviews, but this experience was worth mentioning. On August 8, 2026, as a local of Vegas, I decided to spend the evening at the Wynn, have dinner, and visit a few stores while I was there. My experience at YSL was unfortunately quite disappointing. The sales associate tonight, a woman who did not introduce herself by name, was initially very pleasant. However, the interaction quickly became uncomfortable as she repeatedly asked intrusive and unnecessarily personal questions. She questioned why I would choose to have dinner on the Strip if I am a local, what part of town I lived, why would I make the drive, where I was born, why I chose to have a salad for dinner, and several other questions that had absolutely nothing to do with my shopping experience or personal style. There is a significant difference between engaging with a customer to understand their preferences and making them feel interrogated about their personal life. The questions felt judgmental, intrusive, and frankly, unprofessional. The interaction eventually became so uncomfortable that I decided to leave. It’s unfortunate because I was genuinely there to shop, and as a result of the way I was treated, YSL lost a potential purchase that evening. I believe sales associates should be trained to engage customers by asking relevant questions about their style, preferences, what they are looking for, and how they can assist them—not personal questions that make a customer feel uncomfortable or judged. The experience left me with the impression of very unprofessional service and unnecessary “catty mean girl” behavior, which is particularly disappointing from a luxury brand.
• JO

  Juan Ortiz

  Jun 7, 2026
  2.0
  Ayer fui a medio día porque quiero una bolsa nueva y si voy a gastar en un bolso tan costoso quiero que sea de excelente calidad, no para que me dure una semana. Contando mi experiencia, me atiendo una muchacha asiática y cuando le dije de tal bolsa que me gustaba pero la calidad de esa bolsa no iba conmigo porque no cuido mucho, me contestó que si me voy a andar preocupando por eso que mejor ni comprara nada y que no crea que no me di cuenta que volteando a ver a otro empleado torció los ojos, o sea, que trato es ese, he ido a muchas Saint laurent y he comprado en Los Ángeles, en París, en Madrid y jamás he tenido esa atención tan fea, he entrado a tiendas en Nueva York, en Barcelona, en Roma, Amsterdam y otros lugares solamente a preguntar y la atención mis respetos, pero acá no sé, creo que no volvería. También pregunté por mi cartera que acabo de comprar y ellos haciendo ver que era mi culpa por usarla en el pantalón y yo de jamás me la he puesto en el pantalón y aparte la tengo adentro de su bolsita para que no se dañe, con esto me quedó claro que mejor mi bolsa la compro en Cristian Dior, donde recibí mejor atención. Gracias a Dios tengo mi negocio y me va bien, pero así fuera un homeless, no me tendrían que dar ese trato, lo siento mucho y deberían de revisar sus cámaras
• BW

  Brittany Walker

  Jul 30, 2023
  5.0
  I was helped by Carsons Leitchen. (I’m so sorry if I spelled this wrong!) not only did he help us with any questions about the products, but he had an excellent conversation with us. He went out of his way to write down recommendations for food both on and off the strip. Carson needs a massive raise for how amazing he is.
• BL

  Britzel Sandoval Lopez

  May 10, 2021
  1.0
  Worst experience ever. My boyfriend bought me a beautiful purse for my birthday. Four months later and worn about 5x max it began peeling. I went in and the manager proceeded to tell me it was from “wear and tear.” I used it 5 times, other than that it’s been in the box covered by its dust bag. How cheaply made does it have to be to fall apart after a few uses. Nonetheless, They agreed to fix it and I waited over a month and received no updates. I finally called them only to find out my bag had been ready and no one had reached out to me at all. What a disappointment.
• JB

  James Bell

  Sep 5, 2019
  5.0
  Great service and selection