Nordstrom Fashion Show

Reviews

• SL

  Sandra Louise

  Sep 9, 2026
  5.0
  i love nordstrom- however their customer service is not so good - unless you go to fragrances - then you are treated like royalty !!!
• VV

  Veronica

  Aug 27, 2026
  5.0
  I had the pleasure of being helped by a salesperson named Silver, and he truly made my shopping experience amazing. He noticed that I was standing at the counter and came right over to assist me. From the beginning, he was so kind, patient, and helpful without being pushy at all. After having a horrible experience at Nordstrom, Silver completely turned my day around and gave me one of the best experiences I’ve ever had with a salesperson. It honestly didn’t feel like I was shopping alone. He made it feel like I was shopping with a friend I was catching up with. Thank you, Silver, for making my experience so enjoyable and comfortable. Your customer service was exceptional, and I truly appreciate you. I’ll definitely be back to see you soon!
• TL

  tony la

  Aug 27, 2026
  5.0
  I had such a wonderful shopping experience with Bill from the shoe department at Nordstrom. He was incredibly professional and had such a calm, pleasant demeanor. He made shopping feel relaxing and enjoyable without ever making me feel rushed or pressured. His attentiveness and genuine approach made the entire experience so easy and comfortable. Bill is a true asset to Nordstrom, and I really appreciated his excellent customer service.
• DL

  Danielle Landon

  Aug 19, 2026
  1.0
  I have been a loyal customer at Nordstrom due to their class, luxury clothes and wonderful customer service however I had the most disgusting experience there. I went into Nordstrom’s because I was looking for something special for a romantic date. I walked into the lingerie department and was not greeted or acknowledged. I attempted numerous times to get the small lady with brown hair attention as I needed help and she was extremely dismissive, rude and disrespectful. I saw how she spoke to staff, hurling insults and waving her hand in their face as if she is untouchable. I asked staff her name before I left the store disgusted. As long as Debbie is working there this store would never receive a penny from me because that energy gives thrift store and not high end. SMH
• 33

  3jodine

  Aug 18, 2026
  5.0
  UPDATE 9-15 ⭐️⭐️⭐️⭐️⭐️ I had the most amazing experience with Silver in Beauty last week. She is beyond fabulous! ❤️ I immediately felt comfortable with her. She truly listened to what I was looking for, understood exactly what I needed, and her recommendations were absolutely spot-on. Everything I purchased from her has been fantastic — especially the lip gloss and mascara — and I loved the samples she sent me home with so much that I’m ordering those products too. I can honestly say Silver is my new go-to for anything Beauty! I tried several times last week and over the weekend to reach her by phone because I wanted to make another appointment with her and, just as importantly, I wanted her to get credit for the products I’m purchasing. I even tried again today, but unfortunately, each time I’ve called I’ve spent about 5–8 minutes on hold without being able to get through. Since Silver and I only have one overlapping day off and I’m running out of my samples, I’ll have to order online this time. Silver, if you happen to see this, please text me! I’d love to figure out the best way to make an appointment with you next time. You are truly fabulous, and you definitely have a new regular customer. ❤️ -ORIGINAL REVIEW- I wanted to give a shout-out to two wonderful associates who helped me tonight. Lutetia really paid attention to what I was looking for and helped me find the perfect pair of Mother jeans. They checked every box, and she made the whole process incredibly easy. Naz in lingerie was just as wonderful. She was warm, thoughtful, and so easy to shop with. I honestly don’t love shopping, and she made the experience feel completely relaxed and comfortable. They both made an impression on me simply by being genuinely kind and really listening to what I needed. I hope their managers know what lovely people they have on their team. Thank you again, Lutetia and Naz!