Lane Bryant

Reviews

• SG

  Shari Ghiorzi

  3 days ago
  5.0
  They didn't have what I was looking for this particular trip. But the salespeople were very helpful and steered me to another store nearby that I was able to find what I needed
• CL

  Cathy Levy

  Aug 21, 2026
  1.0
  I have been a frequent, loyal customer for over 60 years. I was fooled and lied to in order to make a sale at this location. Two weeks ago I made a purchase, an supposedly got all my discounts. When I came home, and checked my online order that I had prepared, but did not process. The three items I bought came to being $20.00 cheaper. Therefore, I returned the items I bought in store, and on line through the store, and processed my own on line order. Yesterday, I went to this LB, and bought approximately 12 items, 7, in store, and 5 on line. I asked the salesperson if I would get the same discounts as I saw on line, and I showed her the order on line with same items, and she said not only do they offer online savings, but I will get additional in-store savings. Two items were non-refundable, but she told me because customers order on line with them in store, and items cannot be tried on, they would not refund, but would offer n in store credit. Therefore, I agreed to do everything in store. The total for inshore and on line through store came to $412, and did not include a brown Henley I wanted. When I came home, and I was going to delete the online order before I processed, I looked and for the same items including the extra Henley came to $332. That is a savings of $80 cheaper, with an additional item. I processed the order, and plan on returning everything I bought in store or ordered on line through store, but I would like refund on the non-refundable items, since I bought them on line myself, and they were sold to me under false circumstances.
• KR

  Karin R

  Aug 5, 2026
  5.0
  The representatives are very helpful and friendly! I made a good decision by exchanging the shorts today, and received the best customer service. Many thanks for the well stocked store and exemplary customer service!
• DM

  Dominic Marchese

  Apr 26, 2021
  5.0
  Love it, finally found stuff that fits me right. Fitting rooms are OPEN. Nice helpful clerks.
• NS

  Naomi Scott

  Jul 14, 2020
  5.0
  Excellent service. Store was well kept. Hand sanitizer was available after a few steps passed the doors.

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