BALENCIAGA

Reviews

• MW

  Mike Washington

  4 days ago
  1.0
  I had a very disappointing experience at your store due to the behavior of Gracie Cancino and Lino Garcia. From the moment I interacted with them, they were dismissive, spoke down to me, and came across as rude and condescending. Instead of making me feel welcome, they made me feel uncomfortable and as though I was being judged. This is especially surprising for a high-end retailer where customer service and professionalism should be a top priority. Regardless of whether someone is making a purchase or simply browsing, every customer deserves to be treated with courtesy and respect. I left the store feeling frustrated and disappointed by the experience. Based on my interaction, I would not expect this level of treatment from a luxury retailer. I hope management addresses this with Gracie Cancino and Lino Garcia, as interactions like this can easily discourage customers from returning or recommending the store to others. I will NEVER come back to this store, if you do don’t work with Gracie Cancino or Lino Garcia
• TR

  Ty Rice

  Apr 28, 2026
  5.0
  Lino is the man! Coming from Pittsburgh, we have 0 Balenciaga stores within 6 hours. In Vegas, there were 3 within walking distance. The shops at Caesar's is the best one of the 3 in my opinion. Purchased a few pieces and Lino even sent a few texts afterwards with pieces that were not in store, but were my style. Thank you Caesar's and Lino for making my experience top notch.
• TG

  Tanya Greer

  Feb 4, 2026
  1.0
  While visiting my friend asked the store to repair her purse. Everything was set up until the manager realized we live out of town the next day. Even though we agreed to pay for shipping or return to pick it up, they refused two do the service they had promised. I will never return. My friends will never return.
• RL

  River Lopez

  Jan 26, 2026
  3.0
  I loved the Kabbalah study in gimp outfits but the wocky slush was lacking in texture, I wear balancinga so I can show off while looking both stylish and a little homeless, I love balanciaga in Mumbai to be specific, lots of talmud studies
• TB

  Travis B

  Feb 9, 2025
  5.0
  Always great experience here when we come all the way from OKC this is my favorite locations my rep Jaheem takes great care of us much appreciated