Rugged Trade is a retail brand in southeast New Mexico. With two locations and a third on the way. We specialize in work but we also like to play, from the dance floor to the rig floor, from the casual to the manual and everything in between. We cater to the every day man all the way up to the biggest companies. Hard work isn't just something you wear, it's a way of life. It's not just a trade, it's a lifestyle. That's why we choose to live rugged.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.