Thunderbird Supply Company originated in 1971, as a humble display case in a motel lobby in Gallup, New Mexico. Native American silversmiths and craftsmen came to buy finished stone for the jewelry they created and are renowned for to this day. Word began to spread of the good customer service and competitive prices, and soon Thunderbird found itself with a larger and larger list of customers who were interested in more than just finished stonework. Today, Thunderbird is a corporation serving a worldwide market with an inventory of over 15,000 jewelry supply items, from lapidary tools to display cases. It employs people in three locations and is still family-owned.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.