ALO

Reviews

• JP

  Jonas Pierre

  4 days ago
  5.0
  Amazing experience at All In Short Hills! A worker gave the absolute best service — extremely nice, professional, and willing to work with us to make everything perfect. Truly appreciated the hospitality and positive energy. Highly recommend! Thank you Ashley!
• MM

  mangoeve

  6 days ago
  5.0
  I was a bit hesitant to visit this location due to the reviews, I’m glad I did. I was greeted by the staff when i walked in & the associate helped me find my size for an exchange i was making. The cashier was also super friendly so im glad i took the chance to come here. Thanks for your help Vinny.
• OP

  OKSANA PANFILOVA

  May 10, 2026
  1.0
  Worst customer service
• RS

  Randi Sharpe

  Mar 28, 2026
  1.0
  Associates were rude and looked pissed off just having to do their jobs. Never visiting this location again.
• JS

  Joana Skubella

  Feb 11, 2026
  1.0
  Over €1,000 Not Refunded – Extremely Disappointed (Order #31310034) I am extremely disappointed with Alo Yoga. According to DHL Express tracking, my returns were successfully delivered to the seller on December 15, 2025. The tracking numbers are: 2534203906 (DHL Express) 2145393935 (DHL Express) Despite confirmed delivery, I have not received a full refund to this day – the total amount in question is over €1,000. What makes this situation even more frustrating is that I was provided with two return labels and properly shipped both packages back. However, only one item from the two packages was processed and refunded. The remaining items were apparently misallocated internally, which has resulted in complete confusion. I currently have neither the merchandise nor my money. For weeks, I have been in contact with customer service, but I have not received a clear or satisfactory resolution. Instead of support, this situation has caused nothing but stress and unnecessary effort on my part as a customer. Initially, I was truly impressed with the brand – the quality and image were convincing. However, the way this return has been handled is absolutely unacceptable, especially considering the high order value. At this point, I can only advise customers in Germany to be cautious when ordering, as in case of a return, you may end up waiting weeks for your refund. Order number: #31310034 I sincerely hope this issue will be resolved promptly....

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