Brand Certified
J.Crew Factory
4.6(14 reviews)
Certified by J.Crew Factory • Oct 11, 2026
Business Details
395 Mount Hope Ave, Rockaway, NJ
07866, United States
Certified by J.Crew Factory • Oct 11, 2026
(862) 421-2018
Certified by J.Crew Factory • Oct 11, 2026
https://stores.factory.jcrew.com
Certified by J.Crew Factory • Oct 11, 2026
About
Certified by J.Crew Factory • Oct 11, 2026
Clothing StoreWomen's Clothing StoreMen's Clothing StoreChildren's Clothing StoreShoe Store
Colorful clothes, really great deals and – let’s face it – a lot of fun. Fill your closet with effortless styles, colors, prints & patterns that make every day better. J.Crew Factory – for the love of shopping, with deals 24/7.
Location
Certified by J.Crew Factory • Oct 11, 2026
Hours
Certified by J.Crew Factory • Oct 11, 2026
Monday10:00 AM - 7:00 PM
Tuesday10:00 AM - 7:00 PM
Wednesday10:00 AM - 7:00 PM
Thursday10:00 AM - 7:00 PM
Friday10:00 AM - 7:00 PM
Saturday10:00 AM - 7:00 PM
Sunday11:00 AM - 6:00 PM
Reviews
4.6
14 reviews
5 stars
12
4 stars
1
3 stars0
2 stars0
1 star
1
- ARArmando RodriguezJul 25, 20265.0Hazel and Anya are amazing! I came in with my girlfriend looking for a white dress shirt as the tailor had messed up my shirt and they helped me out so much. They are very kind and because of them I will look great for my aunt's wedding! Lovely ladies
- JSJenna Fl (Svenna)Jul 21, 20265.0I'd give 10 stars if I could. I was here with my kids on a summer day. A small storm turned into a TORNADO! and we sheltered in their fitting rooms for hours. All the associates were so so nice. Giving what little they had to my kids. Brought out chairs etc. Amazing customer service. Bridget, Joanna, and claudia were the best!!!
- LFLauren F-SAug 26, 20255.0I was pleasantly surprised at how helpful and friendly the retail associates were here. I cannot remember the last time I went into a clothing store and was greeted and assisted from chocking an outfit to checking out… Aside from liking their clothing this was an added bonus at this location. Thanks!
- SDSarah DahlApr 25, 20255.0Great store and amazing staff!!!
- LBLisa BernsteinMar 10, 20245.0Needed a suit jacket for son; and the crew at the store were among the kindest, most helpful people I’ve ever delt with in retail. I’d give them 10 stars if I could! We usually go to Bergen Town Center but being a Sunday, we went to the Rockaway location . So glad we did! We were unsure of sizes and styles, Joey greeted us and showed us our options. Despite getting ready for his break, he patiently answered all of our questions and set us up. Then Bridgette and Ed took over-and pulled together so many beautiful looks and made it all so easy for us. (Without any pressure to buy.) Seriously, the best and most professional customer service , and they actually made iit fun. ( Even for a 19 year old who totally dislikes clothes shopping ) Their expertise and obvious eye for fashion made an otherwise ordinary, and in this case, necessary, chore so enjoyable -I wish I could have them with us on every clothing shopping trip! I highly recommend this store, and especially these fantastic employees.
Frequently Asked Questions About J.Crew Factory
What are the store hours for J.Crew Factory at Rockaway Town Plaza?
J.Crew Factory is open Monday through Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM.
What types of clothing does J.Crew Factory offer at this location?
The store offers colorful and stylish clothing for women, men, and children, including the Kids' Crewcuts line.
Does J.Crew Factory at Rockaway Town Plaza offer in-store pickup?
Yes, you can use the in-store pickup service at this J.Crew Factory location.
What payment options are accepted at J.Crew Factory in Rockaway?
They accept various payment methods including Afterpay, American Express, Apple Pay, Cash, Discover, Mastercard, PayPal, Samsung Pay, Visa, and contactless payments.
How can I schedule a private shopping appointment at J.Crew Factory?
You can call the store at +1 862-421-2014 to schedule a private shopping appointment.
What is the contact email for J.Crew Factory at Rockaway Town Plaza?
You can reach the store via email at store.1141@jcrew.com for any inquiries.
Where is J.Crew Factory located within Rockaway Town Plaza?
J.Crew Factory is located at 395 Mount Hope Ave, Space T08C, Rockaway, NJ 07866, inside Rockaway Town Plaza.
Are there restaurants near J.Crew Factory at Rockaway Town Plaza for dining options?
Yes, nearby dining options include PrimoHoagies for sandwiches, Teriyaki Madness for Asian fusion cuisine, Qdoba for Mexican food, Panera Bread and Starbucks for coffee and snacks, and Five Guys for burgers.
What fitness or wellness options are close to J.Crew Factory at Rockaway Town Plaza?
Orangetheory Fitness is a nearby gym, and Benefit Cosmetics BrowBar offers beauty and spa services near the store.
Are there other clothing stores near J.Crew Factory that customers might visit?
Yes, nearby clothing stores include Lane Bryant for women's apparel, Carter's for children's clothing, Justice for designer clothing, DICK'S Sporting Goods for sporting and casual wear, and Charlotte Tilbury for retail shopping.
Brand Certified Facts from J.Crew Factory
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Certified October 11, 2026Yext Knowledge Graph
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