Tiffany & Co.

Reviews

• AC

  alfonso clark

  Dec 21, 2025
  4.0
  Every Christmas I buy my wife a really nice piece that she could someday pass down to my granddaughters come on Tiffany's only gets better with time
• AG

  Amber Greene

  Dec 15, 2025
  5.0
  Tiffany diamond jewelry is renowned for its exceptional craftsmanship, high-quality diamonds, and iconic designs! Since I was a little girl, I dreamed of a Tiffany Diamond ring and I am very Thankful for Nadine & the wonderful team at Tiffany & Co, in Red Bank, NJ for their help picking the most beautiful diamond to wear every day for the rest of my life. I look forward to my free ring cleaning visits and picking out more jewelry to add to my collection every year!
• CB

  Christina Barrett

  Nov 21, 2025
  5.0
  Absolutely love, Danielle! Professional, friendly and helpful she even works remote on her days off! She is definitely an asset to this company, and I will only do business with her moving forward🩵
• KC

  Kimberly Chavez

  Jun 2, 2025
  1.0
  Today, I had one of the worst customer service experiences of my life at the Tiffany & Co. in Red Bank. I went in to exchange an online gift and asked if the remaining balance could be returned to the original purchaser's card. The person who helped me, Nadine, initially told me this was possible. However, when we got to the actual exchange, she changed her story and said it couldn't be done. She also falsely claimed that it was the 30th day and my final opportunity to make the exchange which was not true. I had a valid receipt and was still well within the return window. Despite that, Nadine gave me no alternative solutions for how the exchange could be processed properly. Instead, I was issued a Tiffany gift card. When I asked to cancel or reverse the exchange, I was told it couldn't be undone. I also spoke with the manager, who offered no help. After leaving the store, I called Tiffany & Co. customer service, and without any issue, they told me the remaining balance would be refunded to the original purchaser's card and the gift card would be canceled. So why did I have to go through all of that at the Red Bank location? I walked in expecting a quick, respectful experience and left feeling misled, disrespected, and frustrated. Tiffany & Co. is supposed to be known for excellent customer service but unfortunately, this location does not live up to that reputation at all. It's clear the workers at this location are more interested in commission based sales than in genuinely helping customers. If you're making a return or exchange, don't expect to be treated with respect here. I absolutely do not recommend the Red Bank location to anyone.

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