Montecristo Cigar Lounge is located within Hearth and Tap. We offer a members and non members area with an array of cigars for purchase. Open for dinner 7 days and brunch on the weekends.
Large selection of whiskey, craft cocktails and craft draft selection in a rustic environment.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.