Windsor

Reviews

• DS

  Diana Stef

  May 11, 2026
  5.0
  I just wanted to give a shout-out to Lisa for being the most sweetest and friendliest person ever. Every time I come into the store, she has helped me out multiple times. She always brings such a positive attitude and is consistently her best self. Thank you Lisa for always making my shopping experience so enjoyable. Xoxo
• ES

  Ella Sluder

  Sep 25, 2022
  1.0
  I went into the store and found the cutest dress. I looked fantastic in it, I felt confident, I loved it and I knew i wanted it. I called my mom, and she told me that it looked great, but I needed to check the other stores for a dress to make sure this was the one before i bought it. Fair enough, she was the one paying for it. I brought the gorgeous dress up to the front, and asked a worker to please put the dress on hold. She told me that she would hold the dress for me until 6 when they close. I told her Id most likely be back in 20 minutes to buy it, I just had to do something first. She told me to take my time and that the dress would be waiting. I left the store and went to the other stores, finding nothing i liked nearly as much, and all of 20 minutes later come back to buy my dress from windsor. I wait through the entire line which was at least 10 minutes long, and I get to the front where I ask to buy the dress that had been on hold for me. The worker opens the closet where they keep the on hold dresses, and I can’t see it. She checks around her and turns to me to tell me “oh sorry we must’ve sold it already” and that I must’ve been beaten to the dress. she then told me “maybe you can try a large” after i told her that the size I had on hold was an XS. I told her that wouldn’t work, and she told me to look online, and when I did, the dress was SOLD OUT. i now have to find a dress for homecoming that is as perfect for me as that one was. It was literally my dream dress, and the only reason I left it was because that was my moms terms. The woman had ONE JOB. ONE JOB. to hold that dress for thirty minutes and “oh someone else must’ve taken it” was all she could say. Completely unbelievable. Id give it a 0 star review if I could because of how mad I am. Horrible customer service. Do better.
• AP

  Adeli Perez

  Apr 28, 2019
  5.0
  Me encanta

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