Movado Company Store

Reviews

• XA

  Xtreme Edge Martial Arts

  Dec 28, 2025
  5.0
  An amazing experience at the store manager got gifted a watch from Novato. I just had to remove a few links and was done completely within 15 minutes.
• FM

  fatima manzoor

  Dec 5, 2025
  1.0
  I visited the Movado store in Elizabeth on Cyber Monday after calling earlier in the morning to confirm pricing on two watches. The female representative I spoke with gave me a clear quote over the phone, so I drove to the store expecting the same information to be honored. However, when I arrived, the male associate who helped me told me the watch was full price and only offered 20% off — even though the store was advertising 40–70% off throughout the sale. When I explained that I had called and been quoted a different price, he dismissed it and said that “unfortunately that was not the price.” His tone was rude, unprofessional, and the entire interaction felt very shady. To make matters worse, every watch I showed interest in conveniently “wasn’t part of the sale,” which made the pricing feel inconsistent and misleading. It honestly felt like the staff may be working on commission because the behavior did not seem transparent at all. The female representative later admitted she had given me the wrong quote, yet the store still refused to honor the price I was told. I was promised a call back from the manager the next day. I never received one. Overall, this was a very frustrating and disappointing experience. I expected better from a brand like Movado.
• TS

  Timothy Smalls

  Aug 16, 2024
  5.0
  Yesterday I was met by two eager sales associates. Not eager to just sell me anything but wanting to help me find something that worked for my lifestyle. Nate was a delight To work with he was patient, showed me options, and was able to articulate product knowledge. I also had the pleasure of working with Maria who spoke with candor when helping me decide on what band to get as a replacement. I truly enjoyed my shopping experience at this location and will be back soon. Thank you guys for making my experience a good one!!!