I am beyond disappointed with both my Calvin Klein product and their customer service. I ordered a set of 3 boxer briefs on Amazon (a verified reseller) and after just a single wear, one of the seams ripped apart to make a huge hole. When I contacted Calvin Klein, they refused to provide a replacement and gave a gift certificate to Calvin Klein for the value I spent on Amazon of $25. I explained that products on the Calvin Klein site are more expensive than Amazon ($30 for a single boxer brief) and I would have to pay shipping (I have it free with Amazon), so I would prefer a replacement or a gift card to Amazon or a higher value gift card at Calvin Klein. The customer service person then mansplained that the poorly made boxer brief was only worth $8 (1/3 of $25) and in fact they were being overly generous in giving me more than that in a gift card. I tried to explain again that it’s not possible to but a single boxer brief for that price and it doesn’t include shipping but the Calvin Klein representative only said that I could choose the gift card or nothing. I will never be buying Calvin Klein products again with this kind of demeaning and frustrating customer service.
AM
Artur Morgado
Jun 27, 2024
4.0
Good store
UV
Usha Vijay
Feb 4, 2023
5.0
Absolutely the best! Great pieces, wonderful deals, simply can’t find better deals than at this store + top quality. Well trained staff!
Calvin Klein is located at 651 Kapkowski Road, Suite #120, Elizabeth, NJ 07201, USA.
What are the store hours for Calvin Klein?
Calvin Klein is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sunday from 11:00 AM to 7:00 PM.
How can I contact Calvin Klein by phone or email?
You can call Calvin Klein at +1 908-659-0540 or email them at co305store@ck.com.
Which payment options does Calvin Klein accept?
Calvin Klein accepts American Express, Apple Pay, Cash, Mastercard, and Visa.
Is Calvin Klein currently open or closed?
Calvin Klein is currently open.
What categories does Calvin Klein belong to?
Calvin Klein is categorized as a clothing store and is part of the PVH brand.
Are there any similar clothing stores near Calvin Klein?
Yes, nearby you can find several Forever 21 and Windsor Fashions stores, which also offer clothing and fashion accessories.
Where can I find men's clothing stores near Calvin Klein?
Men's clothing stores near Calvin Klein include Perry Ellis and Gap Factory, both offering a variety of menswear.
Are there any dining options near Calvin Klein?
Yes, Chili's Grill & Bar is nearby, providing a Tex-Mex dining experience that you might enjoy before or after shopping.
What other types of stores are near Calvin Klein?
Nearby stores include children's clothing stores like Aéropostale and OshKosh B'gosh, jewelry stores such as Watch Station International and Helzberg Diamonds, as well as gift shops like Woops! Macarons (Jersey Gardens).
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