Nordstrom Menlo Park

Reviews

• PR

  Paul R

  2 days ago
  5.0
  I like coming here, it's a good store! I recently bought a shirt, from the company Vince here. They had a lot of upscale clothing to choose from, which was good. I like the espresso bar next door. They had good coffee. I felt the people working here were very polite
• PA

  Pedro Aponte

  May 13, 2026
  5.0
  Excellent customer service
• 22

  2445

  Apr 24, 2026
  2.0
  There’s a very aggressive woman in the lingerie dept. I have been sized and have had custom made bras so I know what size I am. I had 2 bras in my hand, A BRAND I OWN AND LOVE, to try on and she was so aggressive telling me I wasn’t a C that I was smaller. I don’t care about being smaller but I never asked her. She kept knocking on the door of the dressing room, again I never sled for her help. I left. I didn’t want to deal with her.
• SN

  Steve Nison

  Apr 15, 2026
  5.0
  It has become my favorite clothing store. Having a free personal shopper was a real game changer -what used to take me a long time to find for my size was compressed from hours to literally minutes as the shopper found me the right brands that fit me best. The personnel there, not surprisingly, are super friendly and helpful. And they’re tailoring service is amazing
• EH

  Ester H

  Apr 6, 2026
  2.0
  Had a very unpleasant experience April 3rd with the seamstress. Purchased a long satin gown, 2 weeks ago, was told could be altered to fit better. When I went back to have it altered the lady named, Maria basically said she couldnt alter it. That the dress was too big for me (obviously thats why I went to alter it) she kept repeating I didnt have the breasts for it. That the gown was made for bustier women. She would say it pretty loudly. She said that she could do it but it would be a problem later on which she did not elaborate on. She also stated to watch out who I let put their hands on it to fix it. She kept telling the other woman working with her, "she doesnt have the right body for this dress, its not possible". If i had known that altering it was impossible I would have saved myself the money, the disrespect and embarrassment of having my body talked about in this way. Other customers in the fitting room heard everything and came out their rooms trying to make me feel better. I have never felt that awful and it left me in literal tears. The other 2 saleswomen at the other counter were very sweet and offered to look for a smaller size (I bought a size 2. None available in a smaller size in their database). They tried to help me so much but I was very much disillusioned by the experience and just wanted to leave. I highly doubt I'll ever want to go to that location again.

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