Greetings from Merrimack Premium Outlets® which is an outdoor shopping center located 35 miles northwest of Boston and easily accessible off Exit 10 of Everett Turnpike (RT 3 from Boston). With over 100 stores we offers tax free shopping including Bloomingdale's Outlet Store, Coach, Kate Spade New York, J.Crew, Michael Kors, Nautica, Polo Ralph Lauren Factory Store, Saks Fifth Avenue Off 5th, Tory Burch, and more all at saving of 25%-65% everyday.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.