Connecting to one of WHEAT co-owner Molly Shaheen’s core roots, The Shop by WHEAT was proudly opened in Dover, New Hampshire in Fall 2023. The City of Dover is not only New Hampshire’s oldest continuous settlement, having just celebrated its 400th Birthday, but also the 7th oldest in the United States. With a rich family history in the area, and located in a retail space she frequented as a child, the new boutique is a full circle moment for Molly, representing our first physical WHEAT location within her home state of New Hampshire.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.