Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Omaha, NE location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
IF you are fortunate enough to actually find an employee to help you, count on them being as rude and unhelpful as possible. I'm amazed merchandise doesn't just walk out the store. We wandered the whole 1st floor and the only employee we saw was an incredibly unhelpful girl behind a register. She didn't know the whereabouts of what we asked for and said there wasn't anyone working in thst department and there wasn't anyone that could help. She was very rude and sarcastic when she said it as well. If you want to know why JC Penny stores are failing...the Westroads location is a prime example. We'll avoid it in the future.
AP
Ashley Passolt
Apr 28, 2026
3.0
This store is still open for some reason. They stopped selling nice men's button-up shirts of theor own brand long ago and the selection has gone down hill.
CF
Chris Fish
Apr 7, 2026
4.0
Best place ive found to get a suit or nice cloths for a reasonable price. And cle@arance is always worth a look
JF
James Franklin
Mar 30, 2026
5.0
Took a pair of jeans 👖 back that I ordered (wrong size) and got a different size. Very smooth transaction. Thank you.
BS
Brian Struble
Mar 29, 2026
1.0
At the Omaha JCPenney, a manager refused to honor a clearance price and told my Hispanic wife that “people like her change tags all the time.”
That’s a serious and inappropriate comment. We expect this to be investigated and addressed.
What types of products does JCPenney in Omaha offer?
JCPenney in Omaha offers a wide selection of kids', men’s, and women’s apparel, footwear, jewelry, accessories, home furnishings, and beauty products.
What are the store hours for JCPenney in Omaha?
The store is open Monday to Thursday from 10:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.
Does JCPenney Omaha offer in-store or curbside pickup services?
Yes, JCPenney Omaha offers both in-store pickup and curbside pickup services.
Which payment methods are accepted at JCPenney Omaha?
JCPenney accepts American Express, Check, Discover, MasterCard, and Visa as payment options.
Is JCPenney Omaha wheelchair accessible?
Yes, the store has a wheelchair accessible entrance to accommodate customers with mobility needs.
Are there any beauty services or stores near JCPenney Omaha?
Yes, nearby beauty-related places include Sephora inside JCPenney, Kelly P Hair Stylist, Regis Salon, A Salon in the Mall, MasterCuts, and Bella Spa, making it convenient to combine shopping with beauty treatments.
What nearby shoe stores can I visit when shopping at JCPenney Omaha?
Close to JCPenney Omaha, you can find House of Hoops by Foot Locker, DSW Designer Shoe Warehouse, Journeys, and Old Navy for a variety of shoe and fashion options.
Are there any family-friendly places nearby JCPenney Omaha?
Yes, nearby family-friendly spots include Animania toy store and the Mall Play Area, perfect for entertaining children while you shop.
What is the address of JCPenney in Omaha?
JCPenney is located at 800 N 98th St, West Roads Shopping Center, Omaha, NE 68114.
Is there a good place to get coffee or a quick snack near JCPenney Omaha?
Yes, near JCPenney you can visit Scooter's Coffee or The Cookie Company for coffee and snacks, or Raising Cane’s for fast food options.
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