Cabela's

Reviews

• AV

  Abel Valdez

  Aug 30, 2026
  1.0
  My wife purchased a hunting license at this store and they guy salesperson seemed annoyed when I asked questions about the yearly rate. I asked him about why she wasn't asked abou the HIP program, he said "they didn't do that here" and to go scan a posted sign inside the store for more information. If I didn't ask, he wouldn't have told us. When he gave us tbe printed license it had the wrong address. He never asked what address to put on the license and told us it should be fine and not to worry about it. In the middle of this discussion he answered the phone and was asking the person on the phone about an order. He didn't say thanks or we were done or anything. We started to walk away and he said to go to the parks and wildlife on 84th so they could fix it and then resumed his phone call. This occurred 8/29 around 7:30 PM. I don't understand why this store employs rude and uncaring employees. It's a sign of bad management.
• MV

  Marilyn V

  Aug 23, 2026
  3.0
  They have a person walk around looking for customers to push their time share crap onto. Telling you we will give you a 4 day 3 stay for only the cost of 200.00 dollars to you. Oh, and they don't like taking No, for an answer!
• AT

  Annalynn Timperley

  Aug 23, 2026
  5.0
  Jack was very helpful and friendly. We were looking for something specific and Jack and Jennifer were able to help us find it.
• LK

  Lynn Kurczewski

  Aug 20, 2026
  5.0
  The best cabelas we’ve been too. The selection of outdoor gear is huge and legit hard to find stuff. They even had air tag holders for my dogs collars. Super nice staff too.
• EL

  Eric Lamrbecht

  Aug 5, 2026
  1.0
  I was interested in purchasing the used 2021 Ranger VX1788 ($38,995.00) and did the financing through Bass Pro financing White River Financial Services and was approved for the loan on 7/16/2026. White River advised I should receive a call from BP sales within two hours of approval and if I didn’t hear to call them. I left a message a little over two hours of approval and again a couple hours later. I waited until the following day and ended up going out to the Lavista NE store. The salesman Jaxon Morgan was sitting at his desk with his hands crossed on the desk watching me walk to his desk. I advised I was there about the used Ranger and he replied that I must be Eric. He went to get the file from the cabinet, went back to the computer and said that they didn’t have a title for the boat. I asked how is the boat listed and financed without a title, he advised that they have the paperwork to obtain a title. I asked why there wasn’t a phone call to me? Jaxon said that he had a customer yesterday and his day ended. I asked about a call this morning. He advised that he was busy this morning. I asked for a call from his manager Dylan Divis. I went to the customer service desk and spoke to another manager who sent Dylan and his manager an email. Dylan called me back the next day. He told me that Jaxon is the reason that the boat center has done so well and is just a top notch employee. Dylan was very condescending and dismissed anything I had to say. He said I need to know if you are buying the boat or not. He said that they do have the boat title and just needed to get the trailer inspected per NE DOT. He said on the phone “it is what it is” I asked why Jaxon didn’t explain that and just said that you didn’t have the boat title. Dylan was supposed to get me the service records for the boat that I asked for. I asked that his manager call me and he said Cory the GM would call me the next day. Cory never did call. I went to BP/Cabella’s in Lavista today 7/22/26 around 1:30 to sign paperwork for the boat. I inspected the boat before going into the store. The boat was never cleaned up or vacuumed out from sitting on the lot. The boat interior was very dirty with leaf debris and just not clean. The front jack wheel was broken with three quarters of the wheel missing. The only thing the shop did was put the outboard prop back on. I walked inside and talked to Jaxon. I asked about keys for the boat and he found two keys. I asked if these were for the ignition or rod lockers. He said he didn’t know. He called the shop and was told they are the ignition keys. I asked about the rod locker keys and the response was we don’t have them. I asked about the service records for this boat and was told the customer was from Altoona IA and they could not get the service records from the BP in Altoona. I asked about the front jack wheel and said it is a used boat. I advised that I would not be singing for this boat and he said ok. I had purchased two other brand new boats from BP/Cabella’s, one in Lavista NE and one from Owatonna MN in the past 12 years. BP/Cabella’s could care less about the sale of their used boats or providing any sort of customer service. I would not recommend buying any boat from their location. The salesman was put out having to return my calls and the managers comment “it is what it is” tells you everything you need to know. I expect a boat to be in this condition buying off market place or Craigslist not from a company that sells boats and builds boats. BP should be embarrassed over losing a guaranteed sale and financing. You can see below from the response from BP. If BP would like to discuss this they can contact the Lavista store obtain my info and reach out. If you look at all the google reviews you will see this is the same response to everyone. They do not care enough to reach out to you directly. 8/5/26 I have not received a call or email from White River, Bass Pro or Ranger. See below the type of response you get. They have my contact

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