Got charged for one pair of boxers that I did not buy
BN
Brisa Carrete Nevárez
Jul 20, 2026
5.0
I had such a great experience thanks to Perla! She was so attentive, helpful, and kind from the moment we walked in. She went above and beyond to help us find what we needed, and her customer service was outstanding.
What really stood out was how incredibly sweet she was to my child, who kept asking about different items. She was so patient and engaging, and she even gave my child one of her own NeeDohs, which absolutely made their day. It was such a thoughtful and genuine gesture that we won’t forget.
Perla truly made our visit special, and employees like her are the reason we’ll keep coming back. Thank you, Perla!
PF
Paul Franssen
Jul 14, 2026
2.0
very nice selection of clothing clean store with great location
manager on weekend is not very helpful. Went in to make a purchase on 7/11/26 & use $25 in rewards that would expire on 711/26.Manager refused t o l e t me use it & said, it must have expired on 7/10/26.she said she couldn't help me & told me to call customer service.she was supposed to email me my receipt which I never received. while driving home I went online made a purchase & used my $25 rewards.i will not shop at this location again
CT
Clarissa Tan
May 24, 2026
1.0
Clothes are great, but the customer service here was terrible. They supposedly had a whole store sale, and we found a pair of pants on a rack where everything was labeled $14.99. But when we got to check out, the pants cost $35 instead. The girl at the counter had no idea what she was talking about, making up some excuse about “we didn’t have enough 40% off sale signs so we just put $14.99”. Girl what?? Isn’t that your fault?
As it turns out, the manager said that somebody just put the pants on the wrong rack. Still, quite misleading. But this is what they should’ve told us from the beginning, instead of the girl at the desk giving attitude when she clearly had no idea what she was doing. Honestly, it’s not about the price, and the pants are great. It’s about the principle 😂
What types of products does American Eagle in Gretna offer?
American Eagle in Gretna offers a variety of products including women's and men's clothing, jeans, t-shirts, pants, shorts, tops, polos, shirts, sweaters, hoodies, outerwear, shoes, boots, sandals, accessories, and fragrance.
What are the opening hours of American Eagle store in Gretna?
The store is open Monday through Thursday from 12:00 AM to 8:00 PM, Friday from 12:00 AM to 9:00 PM, Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 6:00 PM. Note that holiday hours may vary.
Does American Eagle in Gretna offer in-store pickup or curbside pickup?
Yes, American Eagle in Gretna offers both in-store pickup and curbside pickup services.
What payment methods are accepted at the American Eagle store?
The store accepts Afterpay, American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Where is the American Eagle store located in Gretna?
The store is located at 21359 Nebraska Crossing D, Suite H123, Gretna, Nebraska, 68028, inside the Nebraska Crossing Outlet.
Is the American Eagle store open on major holidays?
The store is closed on major holidays such as November 1-6, November 27, December 25, but may have special hours on other dates like December 24, 28, 31, and January 1.
Are there other shopping options near American Eagle at Nebraska Crossing Outlet?
Yes, nearby stores include White House Black Market, SKECHERS Factory Outlet, Polo Ralph Lauren, Banana Republic Factory, Fossil Outlet Store, Swarovski, Sunglass Hut, Aerie, J.Crew Factory, and more within Nebraska Crossing Outlet.
Can customers stop by a coffee shop near American Eagle after shopping?
Yes, Scooter's Coffee, a coffee shop and cafe, is nearby for customers to relax or grab a beverage after shopping at American Eagle.
How can shoppers combine visiting American Eagle with other fashion stores nearby?
Shoppers can visit nearby fashion stores such as Banana Republic Factory, Michael Kors Outlet, H&M, and Ann Taylor Factory Store for a comprehensive shopping experience at Nebraska Crossing Outlet.
Does American Eagle have a social media presence where customers can find updates?
Yes, American Eagle can be followed on Facebook at American Eagle Outfitters, Instagram handle @americaneagle, and Twitter handle @AEO.
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