Your Ignition Interlock installation appointment will usually only take up to an hour or two, depending on the make and model of your vehicle. We also understand the significance of working with your car – rest assured that our service technicians will take utmost care while installing the Interlock device.
Brand Certified
Smart Start Ignition Interlock
3.7(20 reviews)
Certified by Smart Start Ignition Interlock • Aug 16, 2026
Business Details
267 PINEHURST AVE, Southern Pines, NC
28387, United States
Certified by Smart Start Ignition Interlock • Aug 16, 2026
(910) 748-5748
Certified by Smart Start Ignition Interlock • Aug 16, 2026
https://www.smartstartinc.com/locations/ignition-interlock-northcarolina-southern-pines-267-pinehurst-ave-28387/?utm_source=locations-organic&utm_campaign=2864&utm_medium=dynamic
Certified by Smart Start Ignition Interlock • Aug 16, 2026
About
Certified by Smart Start Ignition Interlock • Aug 16, 2026
Safety Equipment SupplierAuto Accessories StoreSmart Start US
Smart Start is the #1 Ignition Interlock Device provider in Southern Pines with same-day installation available for your vehicle. We’re a convenient and affordable North Carolina IID supplier located in Southwest Southern Pines at 267 Pinehurst Ave with mobile services and price matching available to give you the best value. Our reliable customer service experts and licensed technicians will make your IID device experience quick & low stress. Smart Start is ready to schedule your Ignition Interlock Device installation in Southern Pines. Call our Southwest Southern Pines location & talk to a Program Advisor, who will help you schedule an appointment for your IID installation, calibration or removal.
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Location
Certified by Smart Start Ignition Interlock • Aug 16, 2026
Smart Start Ignition Interlock
267 PINEHURST AVE, Southern Pines, NC
28387, United States
Hours
Certified by Smart Start Ignition Interlock • Aug 16, 2026
MondayClosed
Tuesday9:00 AM - 12:00 PM1:00 PM - 4:00 PM
WednesdayClosed
ThursdayClosed
Friday9:00 AM - 12:00 PM1:00 PM - 4:00 PM
SaturdayClosed
SundayClosed
Products & Services
1 list · 3 items
Reviews
3.7
20 reviews
5 stars
12
4 stars
1
3 stars
1
2 stars0
1 star
6
- JEJathan EvansMay 27, 20263.0I mean if your there you understand...he is a good man doing his job ...yes I can can complain but he was fast and helped me understand..thanks for telling me everything
- GRGiovanni Silva RodriguezMay 4, 20241.0Well what initially started as an ok experience turned out to be a 4 hour tow truck wait at the gas station just a few miles down the road. After getting the device installed, the guy asked me to turn the car on to make sure I was comfortable doing it for the first time. The display on the interlock device was not working. I blew and he told me to wait for the device to tell me to blow, I told him there was no words on the screen. He said, that's odd, and looked at it, messed with the wires and got it to work. Thought everything was ok, drove off decided to stop for gas and turned off the car. Never asked me to blow after turning it off like he told me it would, come to find out the display was gone again. Tried doing every step to turn it back on but was unable to because there was no display. Disconnected and connected the wire just like the troubleshooting said but no luck. Called the place back but unfortunately it was already pass 4 and they only open 2 days a week. So no luck there. Called the 800 help line to be put on hold for 1 hours and after that hour the call dropped. I'm sure I'll have to pay for them to get it up and running with a good device when I take it back. Not a good experience at all
- JMJohn MurrayNov 23, 20225.0Install went smooth and installer explained everything very thoroughly
- RPRyan PritchardOct 22, 20181.0They are the most expensive, unorganized company I have dealt with. The cost of the machine is more than any other company, and if you have a 9:15 appointment be there the day before or you'll be there for hours. Go with another company even if you have to drive to another town.
Frequently Asked Questions About Smart Start Ignition Interlock
What do I need to bring to my installation?
Bring a photo ID and proof of residence in the form of a document verifying your address. You may also be asked to bring any documents that pertain to your case, depending on the state in which you or your program are located. If any other documents are required, one of our friendly Program Advisors will let you know.
How do I know if Smart Start's devices are compliant with my program?
Smart Start is a NHTSA certified Ignition Interlock provider, so we’re able to meet all of the alcohol monitoring authority’s requirements to ensure that you’re compliant within your state or county.
How often does my Ignition Interlock Device need to be serviced?
You will be asked to bring your Ignition Interlock Device in for regularly scheduled services. Call our knowledgeable Customer Care Center to find out how often your IID will need to be serviced at (800) 831-3299.
What do I need for removal?
Requirements will differ by state, but generally your state authority must grant removal authorization before you can have your IID removed. You will then need to fill out the Device Removal Request form on our website and upload any official documentation that may be required to authorize the removal.
Do I need an Interlock Device on all of my vehicles?
Some states will require that you have an Ignition Interlock Device installed on all cars registered to you, but most states will just require that whichever vehicle you drive have an IID installed. Check with your state authority to see if you will need an IID installed on all of your cars.
Does the Interlock Device mess up or hurt my vehicle?
No, Smart Start's Ignition Interlock Device (IID) will not hurt your vehicle in any way. Our service technicians are the best in the business and are able to install on all vehicles, even hybrids and electric cars!
How long does it take to install an Ignition Interlock Device?
The time required for an Interlock installation will depend on your type of vehicle but we recommend blocking off at least two hours to make sure you are prepared to not miss any other appointments or work.
Where can I find an Ignition Interlock Device?
It’s easy to find the nearest Smart Start location on Google or on our online service center search tool. Go to the Locations tab on our website and enter your zip code into the search bar.
How do I use an Interlock Device?
Using a Smart Start Ignition Interlock is easy! When prompted, blow into the device for a few seconds until you hear a click that signals the test is complete.
How much does an Ignition Interlock Device cost?
Exact IID prices will vary by state, but you can find our current pricing on our Ignition Interlock Cost page on our website. Our expert Program Advisors are also available to provide you a custom quote and schedule your installation today!
How does an Interlock Device work?
When you blow into your Ignition Interlock Device, you're providing a breath test sample in order to start the vehicle. The device then measures your Breath Alcohol Concentration (BrAC), and will either say that you passed, need to retest, or failed. You will be asked to take rolling retests throughout your drive.
What can breathalyzers detect?
Breathalyzers only measure your Breath Alcohol Concentration (BrAC).
Is an Ignition Interlock the same as a breathalyzer?
Ignition Interlock and handheld breathalyzers both test your Breath Alcohol Concentration (BrAC), but an Ignition Interlock Device is only installed in vehicles and prevents the car from starting if there is alcohol detected. A handheld breathalyzer only detects alcohol and may tell you the concentration.
Can I unplug my Ignition Interlock?
Check with your state authority to see if you are allowed to unplug your Ignition Interlock before doing so.
Can someone else drive my car?
Yes, but whoever is driving the vehicle MUST take a breath test and pass before driving. Any failed test will still be your responsibility.
How do I schedule an appointment at a service center?
Although Smart Start strives to accommodate each customer’s schedule as best we can, you must schedule an appointment to install an Ignition Interlock Device. An appointment ensures that Smart Start has all the relevant information for you and can provide exactly what you need to fulfill your restricted driving requirements.You can fill out our online form to schedule an appointment, or call (800) 831-3299 to speak with a trusted Smart Start Program Advisor today. In some cases, same-day installation appointments may even be available.
Are there additional fees applied to do a same-day installation for my IID?
There are no fees to accomodate same-day Ignition Interlock installations. To find out the exact Ignition Interlock price in your state, call (800) 831-3299. A Smart Start Program Advisor will help you determine the exact amount for your area of residence, but know that we always strive to give you the best value and the lowest cost in your total Ignition Interlock package.
What kind of vehicle can an Ignition Interlock Device be installed on?
Smart Start’s Ignition Interlock Devices can be installed on most vehicles, including many electric and hybrid vehicles. Smart Start's Interlock Devices are also compatible with some motorcycles. If you have questions about installation, reach out to our Program Advisors at (800) 831-3299!
What are the regular business hours of Smart Start Ignition Interlock in Southern Pines?
Smart Start Ignition Interlock is open on Tuesdays and Fridays from 9:00 AM to 4:00 PM and closed on all other days.
Can I schedule a same-day Ignition Interlock Device installation at the Southern Pines location?
Yes, same-day installation appointments are available. Contact the Southwest Southern Pines location to schedule your appointment.
What documents do I need to bring for my Ignition Interlock Device installation?
Bring a photo ID and proof of residence with verification of your address. Additional documents relevant to your case or state requirements may also be necessary.
Is Smart Start's Ignition Interlock Device compliant with my state's program?
Yes, Smart Start is a NHTSA certified provider and meets all alcohol monitoring requirements to ensure compliance within your state or county.
How can I schedule an appointment for installation or service at the Southern Pines center?
You can schedule an appointment online through their website or call (800) 831-3299 to speak with a Program Advisor. Appointments help ensure you get the service you need.
Does Smart Start accept credit and debit cards as payment options?
Yes, Smart Start accepts both Mastercard and Visa credit and debit cards for payment.
Where is Smart Start Ignition Interlock located in Southern Pines?
Smart Start is located at 267 Pinehurst Ave, Suite B in the Southwest Southern Pines neighborhood.
Are there any nearby daycare centers if I need childcare while visiting Smart Start?
Yes, Drop Zone Kids - Hourly Daycare Center and Sunshine Learning Center are nearby options for daycare services close to Smart Start.
What fitness or therapy centers are close to Smart Start in Southern Pines?
Nearby options include AC Sandhills gym, Breakthrough Sports Performance gym, BreakThrough Physical Therapy, and Dark Water Integrative Massage spa, which customers can visit before or after their appointment.
Which nearby businesses can provide home improvement or remodeling services near Smart Start?
American Roofing & Construction, Simpson Bathroom Remodeling, and Reico Kitchen & Bath are close by and offer various home improvement services customers might find useful.
Brand Certified Facts from Smart Start Ignition Interlock
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