Plato's Closet buys and sells gently used clothing, shoes, sneakers, accessories and athletic wear for teens and young adults in South Charlotte. Sell styles you no longer wear for cash on the spot, or shop thrifted, secondhand, and resale fashion, including trendy, brand-name styles for less. With 500+ independently owned and operated locations across the U.S. and Canada, fresh inventory arriving daily, Plato's Closet makes thrifting easy, affordable, and more sustainable.
This place is unorganized from the top down. They paid someone else for my items and now cannot find the items to return them! Crazy
AM
Anna Mueller
3 days ago
3.0
Worker let someone else cut me in line to sell then proceeded to tell me buying time would be around 3 hours
JH
John Horchak
Sep 24, 2026
1.0
If you didn't wanna take the clothes, you should have said that then instead you wasted our time and trip, because you didn't wanna do your job. We washed the clothes and folded them before we brought them and they were in the same order when we picked them up , but claimed they smelled like smoke and were unwashed . I kept it civil instead of arguing with ignorant an person and left. I even smell the clothes in front of you, it smelled like washing powder, I seen the girl shaking her head when we walked in and already knew that they didn't want to mess with it. Never again...liars.... the manager needs to go.
DD
Deanna Dutchess
Sep 16, 2026
1.0
Please don’t waste your time here
They take nothing brand new or namebrand. They honestly take the dusty items rather than paying for the brand new ones not sure what that reasoning is, but I won’t be walking in here again.
KB
Kevin Barrantes
Sep 1, 2026
1.0
I should have read the reviews before coming here.
As a business owner myself, I genuinely try not to leave unnecessary negative reviews for other businesses because I understand the impact they can have. However, in this case, I felt I had to share my experience.
To whoever manages this store: I strongly recommend checking on how your employees are evaluating the items customers bring in.
I brought in a very large amount of good-quality clothing and shoes. I was absolutely NOT expecting everything to be accepted, and I completely understand that the store has standards and specific inventory needs. My issue was not what they accepted or rejected—it was the lack of effort put into actually going through the items.
They barely skimmed through what I brought. A lot of the clothing, including several brand-new pieces with tags still attached, appeared to go completely unchecked. I brought everything in a large bag, and many items didn't even seem to make it out of the bag for proper evaluation.
As a business owner, that stood out to me because I understand inventory, margins, and missed opportunities. There were many good, resellable items in there that could have generated profit for the store, but someone has to actually take the time to look at them.
Regarding the shoes, I understand that you may not accept dirty shoes, and that's completely fair. However, several pairs were quality brands such as Nike Dunks and Adidas and were in good condition. Some simply needed a quick wipe with a damp cloth to look great again. Again, I understand if that's against store policy—the bigger issue was the overall lack of effort and attention.
Good employees don't just work for a paycheck; they develop a sense of ownership and take pride in helping the business perform at its best. Unfortunately, my experience here gave me the impression that the employees handling my items simply wanted to get through the task as quickly as possible rather than properly evaluate what was brought in.
Management should really take a closer look at this. You may be losing good inventory, potential profit, and returning customers simply because employees aren't taking enough time to properly evaluate what comes through the door.
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