Goodwill - Rockingham

Reviews

• DK

  Doreen Kelsey

  2 days ago
  3.0
  Clothing is expensive for a thrift store. Shoes are overpriced as well. First time seeing a mini food place in one.
• KL

  Kristen L

  Sep 27, 2026
  1.0
  I have been shopping at the Goodwill in Rockingham several times a month for quite some time. I have always enjoyed coming here. I have made friends with employees and other customers, and there are employees here who have genuinely made me laugh and made my shopping experience enjoyable. However, I recently had an experience that left me extremely concerned. While shopping in the clothing department and looking for a jacket, another customer and I overheard a conversation taking place a few racks away. The conversation involved two longtime cashiers, Arielle and Savannah, along with a new manager and a new employee. When I looked over, I realized that the new manager and new employee were two individuals I had previously worked with at another company. Based on my personal experience there, I was very surprised to see them now working at Goodwill, particularly in these roles. This raised some concerns for me about the hiring process and the direction the store is taking. What concerned me even more was hearing employees openly discussing and speaking disrespectfully about an assistant manager who has been with the store for several years. Regardless of what may be happening internally, conversations of that nature should not be taking place on the sales floor where customers can clearly hear them. I have personally had positive experiences with the assistant manager who was being discussed, and I have had many wonderful conversations with her. Hearing the way she was being spoken about was very disappointing and, honestly, appalling as a longtime customer. I am not writing this review to attack anyone. I am writing because I genuinely care about this store and the shopping experience it provides. I have enjoyed coming here for years, and I have met some truly wonderful people through this Goodwill. But lately, I have noticed a significant change in the atmosphere, and this recent experience has made me question whether I will continue shopping here as often as I have in the past. I sincerely hope Goodwill leadership will take these concerns seriously, look into what is happening on the sales floor, and ensure that professionalism, respect, and a welcoming environment remain a priority for both employees and customers.
• KB

  Kevin Beavers

  Sep 25, 2026
  5.0
  Very nice place with friendly folks. A variety of clothes and household items. There's a bakery inside with lots of goodies to choose from. Has clean bathrooms and is wheelchair accessible.
• VS

  Vee Sirrell

  Sep 19, 2026
  3.0
  Huge but housewares are minimal
• BC

  BresKustomKreationz Chavis

  Sep 12, 2026
  5.0
  Found a $180 Calvin Klein winter jacket in excellent condition for $9.99. My husband also found Eddie Bauer, Calvin Klein, Tommy Hilger, and other nice brand sweaters for himself for $4.99 each. After shopping we ate at the little Mexican restaurant located at the front of the store and man was it delicious. My burrito was amazing ❤️❤️❤️