Your Ignition Interlock installation appointment will usually only take up to an hour or two, depending on the make and model of your vehicle. We also understand the significance of working with your car – rest assured that our service technicians will take utmost care while installing the Interlock device.
Brand Certified
Smart Start Ignition Interlock
3.8(66 reviews)
Certified by Smart Start Ignition Interlock • Jun 07, 2026
Business Details
4908 ALPINIS DR, Raleigh, NC
27616, United States
Certified by Smart Start Ignition Interlock • Jun 07, 2026
(919) 213-4227
Certified by Smart Start Ignition Interlock • Jun 07, 2026
https://www.smartstartinc.com/locations/ignition-interlock-northcarolina-raleigh-4908-alpinis-dr-27616/?utm_source=locations-organic&utm_campaign=3032&utm_medium=dynamic
Certified by Smart Start Ignition Interlock • Jun 07, 2026
About
Certified by Smart Start Ignition Interlock • Jun 07, 2026
Safety Equipment SupplierAuto Accessories StoreSmart Start US
Smart Start is the #1 Ignition Interlock Device provider in Raleigh with same-day installation available for your vehicle. We’re a convenient and affordable North Carolina IID supplier located in Northeast Raleigh at 4908 Alpinis Dr with mobile services and price matching available to give you the best value. Our reliable customer service experts and licensed technicians will make your IID device experience quick & low stress. Smart Start is ready to schedule your Ignition Interlock Device installation in Raleigh. Call our Northeast Raleigh location & talk to a Program Advisor, who will help you schedule an appointment for your IID installation, calibration or removal.
Details
- Credit cardAvailable
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Location
Certified by Smart Start Ignition Interlock • Jun 07, 2026
Hours
Certified by Smart Start Ignition Interlock • Jun 07, 2026
Monday8:00 AM - 12:00 PM1:00 PM - 5:00 PM
Tuesday8:00 AM - 12:00 PM1:00 PM - 5:00 PM
Wednesday8:00 AM - 12:00 PM1:00 PM - 5:00 PM
Thursday8:00 AM - 12:00 PM1:00 PM - 5:00 PM
Friday8:00 AM - 12:00 PM1:00 PM - 5:00 PM
SaturdayClosed
SundayClosed
Products & Services
1 list · 3 items
Reviews
3.8
66 reviews
5 stars
40
4 stars
6
3 stars
4
2 stars0
1 star
16
- GMGeorge MolskiMay 21, 20265.0Very knowledgeable and polite
- SBShawn BApr 10, 20261.0The only reason I rated them one is because zero is not a selection!! This is the worst company to get your interlock system from. From the technicians that are slack and don't give you much advice when you get locked out or violated, they definitely overcharge more than what other companies do, And our customer service will they really don't have one.... I have five phone numbers and the only way you can get a hold of somebody is to call collections and speak to a collector and then have them transfer you to somebody.... I've talked to several people that have Smart starts in their car also and they said the same thing, that it sucks.. they're interlock ignition systems go off at anything and everything and cost you $80 every time and then they make it almost impossible for you to fill out an incident report to get your money reimbursed.l..... It is a multi-billion dollar business that is a big scam and with all the money they're making they can afford to hire a few receptionists instead of everything being AI where you can't get a hold of nobody... I wouldn't even recommend this company to my enemy..... I've learned more from a chief hearing officer about the interlock system in their technicians have told me in the whole nine months that I've had, these guys in this company are the worst, Don't be mistaken by the four and five stars these were probably people that were paid!!! I would suggest people go to intoxalock they're a lot better a lot cheaper they have a different machine that doesn't violate you once a month.... Unless you're rich and you have time to spend at their shop I would definitely not ever get a smart start, learn from my mistake and don't do it!!!!!!
- SMSam MastersMar 26, 20261.0The technician and the manager are incompetent and rude! I've had troubles and issues with my device from being over charged for my calibrations, I've never missed a calibration and always paid on time only for these incompetents to not reported to Smart Starts systems that I paid and calibrated causing me a lockout! The service manager has not only been rude constantly but has called me a liar! I went to another Smart Start service center in Durham and found out the incompetent technician at this location in Raleigh had my device calibrated with the WRONG STATE subjecting me to the wrong standards for my conditions of device use...Unbelievable!!! This device is paramount in my life (and anyone who has to have it) and error especially when it's NOT MY FAULT but the fault of the technician is incredibly incompetent and can have dire consequences on your status with your DMV the device is registered to report to. This center and it's manger SUCKS! I hope I never see him again and I now get my device serviced in Durham, which is very professional, courteous, and will work to resolve your issues and not cause them for you! I gave one star but I'd like to say ZERO STARS! Do not use this service center! I'm also going to report this manager to the proper authority for his incompetent behavior and hope he is FIRED!
- JVJ. VargasFeb 27, 20265.0The staff or the two guys that helped me, I believe Ron was one of them. I didn’t catch the other one’s name. We’re wonderful, knowledgeable, and professional. They answered all my questions and had patience with me. Actually, they went above and beyond. I’m glad that I picked Smart Start from all the other interlock providers.
- 8885superchrisApr 26, 20211.0Nobody answers the phone here.
Frequently Asked Questions About Smart Start Ignition Interlock
What do I need to bring to my installation?
Bring a photo ID and proof of residence in the form of a document verifying your address. You may also be asked to bring any documents that pertain to your case, depending on the state in which you or your program are located. If any other documents are required, one of our friendly Program Advisors will let you know.
How do I know if Smart Start's devices are compliant with my program?
Smart Start is a NHTSA certified Ignition Interlock provider, so we’re able to meet all of the alcohol monitoring authority’s requirements to ensure that you’re compliant within your state or county.
How often does my Ignition Interlock Device need to be serviced?
You will be asked to bring your Ignition Interlock Device in for regularly scheduled services. Call our knowledgeable Customer Care Center to find out how often your IID will need to be serviced at (800) 831-3299.
What do I need for removal?
Requirements will differ by state, but generally your state authority must grant removal authorization before you can have your IID removed. You will then need to fill out the Device Removal Request form on our website and upload any official documentation that may be required to authorize the removal.
Do I need an Interlock Device on all of my vehicles?
Some states will require that you have an Ignition Interlock Device installed on all cars registered to you, but most states will just require that whichever vehicle you drive have an IID installed. Check with your state authority to see if you will need an IID installed on all of your cars.
Does the Interlock Device mess up or hurt my vehicle?
No, Smart Start's Ignition Interlock Device (IID) will not hurt your vehicle in any way. Our service technicians are the best in the business and are able to install on all vehicles, even hybrids and electric cars!
How long does it take to install an Ignition Interlock Device?
The time required for an Interlock installation will depend on your type of vehicle but we recommend blocking off at least two hours to make sure you are prepared to not miss any other appointments or work.
Where can I find an Ignition Interlock Device?
It’s easy to find the nearest Smart Start location on Google or on our online service center search tool. Go to the Locations tab on our website and enter your zip code into the search bar.
How do I use an Interlock Device?
Using a Smart Start Ignition Interlock is easy! When prompted, blow into the device for a few seconds until you hear a click that signals the test is complete.
How much does an Ignition Interlock Device cost?
Exact IID prices will vary by state, but you can find our current pricing on our Ignition Interlock Cost page on our website. Our expert Program Advisors are also available to provide you a custom quote and schedule your installation today!
How does an Interlock Device work?
When you blow into your Ignition Interlock Device, you're providing a breath test sample in order to start the vehicle. The device then measures your Breath Alcohol Concentration (BrAC), and will either say that you passed, need to retest, or failed. You will be asked to take rolling retests throughout your drive.
What can breathalyzers detect?
Breathalyzers only measure your Breath Alcohol Concentration (BrAC).
Is an Ignition Interlock the same as a breathalyzer?
Ignition Interlock and handheld breathalyzers both test your Breath Alcohol Concentration (BrAC), but an Ignition Interlock Device is only installed in vehicles and prevents the car from starting if there is alcohol detected. A handheld breathalyzer only detects alcohol and may tell you the concentration.
Can I unplug my Ignition Interlock?
Check with your state authority to see if you are allowed to unplug your Ignition Interlock before doing so.
Can someone else drive my car?
Yes, but whoever is driving the vehicle MUST take a breath test and pass before driving. Any failed test will still be your responsibility.
How do I schedule an appointment at a service center?
Although Smart Start strives to accommodate each customer’s schedule as best we can, you must schedule an appointment to install an Ignition Interlock Device. An appointment ensures that Smart Start has all the relevant information for you and can provide exactly what you need to fulfill your restricted driving requirements.You can fill out our online form to schedule an appointment, or call (800) 831-3299 to speak with a trusted Smart Start Program Advisor today. In some cases, same-day installation appointments may even be available.
Are there additional fees applied to do a same-day installation for my IID?
There are no fees to accomodate same-day Ignition Interlock installations. To find out the exact Ignition Interlock price in your state, call (800) 831-3299. A Smart Start Program Advisor will help you determine the exact amount for your area of residence, but know that we always strive to give you the best value and the lowest cost in your total Ignition Interlock package.
What kind of vehicle can an Ignition Interlock Device be installed on?
Smart Start’s Ignition Interlock Devices can be installed on most vehicles, including many electric and hybrid vehicles. Smart Start's Interlock Devices are also compatible with some motorcycles. If you have questions about installation, reach out to our Program Advisors at (800) 831-3299!
What are the operating hours of Smart Start Ignition Interlock in Raleigh?
Smart Start Ignition Interlock is open Monday through Friday from 8:00 AM to 5:00 PM and closed on Saturdays and Sundays.
How can I schedule an appointment for an Ignition Interlock Device installation?
You can schedule an appointment by calling (800) 831-3299 or filling out the online form on Smart Start's website to ensure your IID installation is timely and efficient.
What do I need to bring to my Ignition Interlock Device installation at Smart Start?
Bring a photo ID and proof of residence. Depending on your state's requirements, you may also need to bring documents related to your case as advised by a Program Advisor.
Does Smart Start provide same-day installation for Ignition Interlock Devices?
Yes, same-day installation appointments are available in North Carolina at Smart Start's Raleigh location to make the process quick and convenient.
What types of payment does Smart Start in Raleigh accept?
Smart Start accepts major credit cards including MasterCard and Visa, as well as debit cards for your convenience.
Is the Ignition Interlock Device compatible with my vehicle type?
Yes, Smart Start's devices can be installed on most vehicles, including hybrids, electric vehicles, and some motorcycles, with expert technicians handling the installation.
Where is Smart Start Ignition Interlock located and in which neighborhood of Raleigh?
Smart Start is located at 4908 Alpinis Dr, Suite 100, in the Northeast Raleigh neighborhood.
How can nearby fitness centers like Activate Fitness And Wellness and Active Body Design benefit me when visiting Smart Start?
After your IID installation, you can visit nearby fitness centers like Activate Fitness And Wellness and Active Body Design for wellness and fitness activities to complement your lifestyle in Northeast Raleigh.
What nearby dining options are available near Smart Start Ignition Interlock?
Shmack’n Plates Bistro, a nearby restaurant and smoothie juice bar, offers a convenient spot to enjoy a meal or refreshment before or after your visit to Smart Start.
Are there any nearby beauty salons near Smart Start Ignition Interlock I could visit?
Yes, several beauty salons such as Blow Dry Bar, Pretty woman stylist., Vyne Hair Co, and La_para_barber_shop are located nearby, providing options for hair and beauty services around Smart Start’s location.
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