Habitat ReStore - Raleigh

Reviews

• GS

  Gregory S

  6 days ago
  1.0
  One star for closing the outdoor area early. There’s no employees/volunteers in the store, why does it matter?
• BB

  Betty

  Jun 29, 2026
  3.0
  The retail side is very good. The woman working on the office side when you walk in is very rude.
• SJ

  Surena Johnson

  Jun 27, 2026
  1.0
  I had a very disappointing experience with Habitat for Humanity ReStore. On 6/25, I purchased an item that had already been priced and paid for. When I sent a mover to pick it up on 6/27, Mike Franks told him, in a very rude manner, that the sale had been canceled because the item was priced too low. He stated there was “nothing I could do about it” and that they were within their rights to return the item. I then called to discuss the situation myself, and Mike continued to speak to me in an unprofessional and dismissive tone, insisting the item would be returned and that there was nothing I could do. Because of this, I had to leave my home and meet the mover at the store. After speaking with his supervisor, Mike was informed that they could not cancel the sale after an item had already been priced and purchased. Even then, he remained impolite and commented that they were “losing money” by selling it at that price. This is especially disappointing because these are donated items. The purpose of Habitat for Humanity ReStore is to provide affordable goods to the community while supporting a great mission. Instead, it feels like some stores are trying to maximize profits by overpricing donated merchandise. In this case, they even wanted to charge more than the price listed on their own pricing guide for the item. I support Habitat for Humanity’s mission, but the way this situation was handled was unacceptable. Customers deserve to be treated with respect, and stores should honor the prices they set instead of attempting to reverse completed sales because they later decide the price was too low. I hope management addresses both the customer service issues and the inconsistent pricing practices so others don’t have a similar experience.
• MK

  Mark Korey

  Jun 19, 2026
  5.0
  Large facility, packed with wide variety of secondhand stuff. Some hidden gems amidst the junk.
• BT

  Beth Teague

  Jun 7, 2026
  5.0
  This review is for the Raleigh Blvd location: each Restore has its own personality and this one is very large, and has lots to choose from. Many times the offerings are a bit worn but other times there are brand new items. We bought all of our interior door hardware from this location, before they started overpricing them. I am a loyal customer and fan. Nice selection, very nice folks work here, space is large and quite neat. Prices are good, although they just started a new pricing structure which time will tell if it’s a good idea or not.

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