DSW Designer Shoe Warehouse

Reviews

• BC

  Brauliana Cabrera

  Aug 26, 2026
  5.0
  Love all the shoes but the prices uff!
• HG

  Hany Guirguis

  Aug 23, 2026
  5.0
  Nice selection and good prices
• EM

  Employee of the Month

  Jun 17, 2026
  1.0
  I had a rather large online purchase, with only a couple items to be picked up at this store. 1) Upon entry the store employee asked me "are you door dash?". No, hello to you too . 2) Ok, now the employee begins to gather my order then stop to ring up others who came up after me. 3) I asked him to please focus on my order first.. However, he persisted with this behavior pattern & it was accompanied by a "devilish" wry smirk, grin, &/or sly smile (which revealed his rotten brown teeth). Therefore, I asked for a refund on the entire order instead.. I pulled up the digital barcode, he grabbed his scanner but then suddenly pulled the scanner back, refusing to scan the bar code lol. He was refusing to give me a refund, & suggested that i can even call the police if i have to lol. I asked for a manager, he said "i am the manager". Of course lmao. So yeah, i called DSW's 1-800 number to complain, & i got a refund at a different store location. Thanks DSW. Smdh.
• CM

  Cristina Muñoz

  Jun 13, 2026
  3.0
  Expensive
• WR

  Wendy M. Rodriguez

  Jun 6, 2026
  4.0
  It was the first day for the young lady at the register, and my transaction was not an easy one. I was purchasing a pair of shoes in the store, arranging for a second pair to be shipped, and also needed to update my address. She asked the manager for help, and I was very impressed with the way he handled the situation. He was patient, professional, and supportive throughout the process. There were no signs of frustration or impatience, even though the transaction was complicated and took extra time. I regret not telling him in person how much I appreciated his help, but the line behind me was growing and I didn’t want to take up any more of his time. Great customer service deserves recognition, and I wanted to acknowledge the positive impression he made.