American Gold Exchange & Pawn

Reviews

• DD

  Dooley

  Jul 15, 2026
  5.0
  I love the family owned vibe instead of the usual shady pawn shop feel. Super friendly staff, great prices, easily the best in town.
• OJ

  Orlando Parker Jr.

  Jul 14, 2026
  3.0
  Staff hesitate to even greet you upon entry. The vibes is always off here, much like the prices....
• JS

  Jacklyn Starrella

  Jun 18, 2026
  5.0
  I have known Jim and Karen many years .I love the family atmosphere there
• JJ

  Jae

  Mar 30, 2026
  5.0
  I ALWAYS enjoy shopping here!!! Not only for the GREAT sales, but the AMAZING FRIENDLY STAFF. Just beware, they're really good at putting things in your bag that you didn’t plan on buying. The travel is 'worth' the service
• TB

  Teresa Barlow

  Feb 20, 2026
  5.0
  I must say that I hardly ever write reviews, but I couldn't help to notice that they have a 4.1-star review. I guess you cannot make everyone happy in this world, not matter what you do. I worked in retail over 26 years and you always have unsatisfied customers no matter how polite you are to them. On my end I give them a 5-star review as I have been there 4 times already and never had a bad experience with them. Every time that I have been this Pawn Shop, all of the staff members were very polite, friendly, quick to help, and they did not rush me as I picked out my beautiful rings! I will say that the 1st time in the shop, they had to deal with an irate customer. I overheard a staff member tell her that she was given ample time to make payments and pick up the item that she pawned by a certain deadline. The customer became very angry as she pointed out that the item she pawned was used for schooling. The staff all remained calm as they tried to settle the dispute and deescalate the situation. Never did any of them yell or show disrespect to the customer. From my experience the staff have always been very friendly, helpful, and courteous as I have purchased a tv and jewelry. They even put up with my 12-year-old as he wanted to see everything and talks their ears off..lol. They engage with him and enjoy his personality. The shop is very clean, kept neat, and they have a big selection of jewelry! Sorry for such a long post, but honestly, they do not deserve a 4.1 review. I was not asked to write this review, and neither am I close friend to any of them. I am just an average customer that was treated with friendly respect.

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