Express is an international fashion chain with women’s clothing and men’s clothing for work, play and all kinds of parties. Shop Express for women’s jeans, leggings, dresses, sweaters and shirts, and men’s jeans, suits, graphic tees and polos, plus shoes, jewelry and other accessories. Come visit us at 11025 Carolina Place Parkway in Pineville, NC or shop the collection online.
Explore offerings from Express on 11025 Carolina Place Parkway in Pineville, with popular find your fit., best dress list, men's jeans, and women's jeans available at this location.
Went in yesterday with a friend while in town. I was in need of new work clothes and wanted to try them on while I was near a store since I don't have one near me. We picked out a few things and I got 2 sizes of everything since unsure of my size. I have ordered online and sometimes the same size fits perfectly and sometimes they do not. An associate came up ans asked if we would like her to put them in a dressing room for, we said thank you and handed her the items. I went to go look more and my friend tapped my shoulder and she was waiting on us. First instance of being rushed. Go to the dressing room and pick out what I want, maybes, and nopes and went back out. While looking this time same associate approach and ask if we would like her to take the things to the register. I declined ans said I was still deciding on some items. She said I could do that at the register. Being rushed number 2 and now I'm starting to get anxious and feel I'm being treated as if I'm a teenager who's just wasting time. We finish picking out what we want, I start to look thru everything to decide what I wanted to keep and calculate up prices. I told that to the cashier and put a couple things to the side and he starts ringing things up - rushed number 3 - told him I thought I had a coupon and tried to pull it up, he had already bagged everything and was just waiting on me. I gave up, paid and left to prevent my anxiety from getting any worse. Spent almost $500 and was rushed and treated as if we were wasting time or stealing. And I did have a coupon, it would've saved me about $75
SK
sai arun kumar katherashala
Feb 28, 2026
1.0
I had a very disappointing experience at the Express store in Carolina Place Mall (11025 Carolina Pl Pkwy, Pineville, NC 28134). After purchasing a shirt, I was treated in an unprofessional and disrespectful manner by the billing team.
The behavior and tone used during checkout were inappropriate and insulting. As a paying customer, I expect to be treated with basic courtesy and professionalism. Unfortunately, this was not the case.
Customer service standards should reflect respect and accountability. I strongly urge store management to address this issue and ensure that customers are treated with dignity.
Gift Cards can be purchased in Express retail stores, Express Factory Outlet stores, and on express.com.
Is Express Carolina Place hiring?
Please visit Visit https://www.express.com/g/careers/ to view and apply for open positions.
How to do I contact Express customer service?
We would like to hear your comments, questions and suggestions. You can reach us at 1-888-397-1980.
Can online orders be returned to any Express store?
Online orders can be returned or exchanged within 30 days at any Express store. Online returns are not accepted at Express Factory Outlet stores.
How long does it take Express clothing to ship?
Orders shipped via standard delivery typically arrive in 5-7 business days for the United States and selected Territories. Business days are limited to M-F 8:00 a.m. to 5:00 p.m. EST, not including holidays. The Express fulfillment center is closed for the observance of major United States holidays.
What is the return policy at Express?
Express will accept returns and exchanges for items purchased in our U.S. stores and online based on the following requirements. We will not accept a return or exchange if requested more than 30 days after the purchase. Third party branded products purchased online cannot be returned in stores. We will not accept returns and exchanges that were purchased in our Express Factory Outlet stores, or in stores outside the U.S. Some items have a “Do Not Remove” tag or a “Keep This Tag Attached” tag, which must still be attached to the item in order to request a refund or exchange. Please decide if you are completely satisfied with your item before you remove such a tag.
What sizes does Express offer?
Express offers sizes ranging from 00-14 in women's and XS-XL in men's online and in stores. Click on the link to see our size chart: https://www.express.com/service/custserv.jsp?name=SizeChart.
Where can I purchase Express gift cards?
You can buy Express gift cards at Express retail stores, Express Factory Outlet stores, and online at express.com.
Is Express Carolina Place currently hiring?
To view and apply for open positions at Express Carolina Place, please visit https://www.express.com/g/careers/.
What are the contact details for Express customer service?
You can reach Express customer service by calling 1-888-397-1980 to share comments, questions, or suggestions.
Can I return online orders at any Express store?
Online orders can be returned or exchanged within 30 days at any Express store, except Express Factory Outlet locations where online returns are not accepted.
What is Express's shipping time for online orders?
Standard delivery orders usually arrive within 5-7 business days in the United States, excluding holidays and weekends.
What is the return policy at Express?
Returns and exchanges are accepted within 30 days of purchase for items bought in U.S. stores and online, with some exceptions like third party products and outlet store purchases.
What sizes does Express offer for men and women?
Express offers women's sizes 00-14 and men's sizes XS-XL both online and in stores. A detailed size chart is available at https://www.express.com/service/custserv.jsp?name=SizeChart.
What are Express's store hours at 11025 Carolina Place Parkway?
Express is open Monday to Thursday from 11:00 AM to 7:00 PM, Friday and Saturday from 11:00 AM to 8:00 PM, and Sunday from 12:00 PM to 6:00 PM Eastern Time.
What nearby stores and amenities are close to Express at Carolina Place Parkway?
Near Express, you can find shopping options like Torrid, Hollister Co., Bath & Body Works, and Sears, as well as dining choices like Harper's Restaurant and Wasabi Sushi and Veggie Grill at Carolina Place Mall.
How can nearby locations like Carolina Place Mall enhance my shopping experience at Express?
Carolina Place Mall offers a variety of stores, dining, and entertainment options such as Great Wraps, Build-A-Bear Workshop, and a Kids Zone, making it convenient to enjoy multiple activities before or after shopping at Express.
Are there nearby public transit or landmarks that can help me find Express at Carolina Place Parkway?
While specific transit stations aren't listed, well-known nearby places such as Sears, T-Mobile, and Bath & Body Works can serve as landmarks to help locate Express within Carolina Place shopping center.
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