Established in 2011, Surf, Wind & Fire is an outdoor lifestyle shop with locations in New Bern and Edenton, NC, offering apparel, footwear, gear, packs, and everyday essentials for life outside. We carry thoughtfully selected brands for camping, travel, trail days, coastal living, and everyday adventure. More than a retail store, Surf, Wind & Fire is built around community—welcoming locals and visitors alike with a relaxed, inspiring atmosphere and a space to gather, explore, and get outfitted.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.