Kitty Hawk Kites

Reviews

• CP

  Connor Parton

  May 13, 2026
  5.0
  Chandler and Briana here really went above and beyond helping me out with a used kayak purchase. Very fair price, all the accessories I need to get out fishing, and unbeatable customer service. You won’t find a better kayak shopping experience anywhere. Thanks y’all!
• IM

  Ivan Markley

  May 10, 2025
  5.0
  Picked up two fishing kayaks for the week. The woman who helped was exceptional. She have us all the info we needed and offered to help us load our kayaks.
• EM

  Ellee Masterson

  Sep 2, 2024
  5.0
  Awesome shop! Great selection! Alex (the employee) was very friendly and helpful. We are ‘out-of- towners’ and he gave great suggestions for things to do around town.
• SC

  Sam Carts

  Aug 20, 2024
  5.0
  During my recent vacation to the Outer Banks in July, my family and I had a fantastic experience with Kitty Hawk Kites at their Nags Head location. I wanted to rent a stand-up paddleboard (SUP) for a day, and despite arriving late in the morning, the staff went above and beyond to make sure I had an amazing time. They offered me the day rate for the rental and even allowed me to return the board the next morning, which was incredibly accommodating. The board provided was larger than the usual size, perfectly suited for my tall and large build, ensuring a comfortable and enjoyable experience. They also provided extra life jackets, although my nieces and nephews were a bit too nervous to join in. The SUP was an excellent way for me and my family to enjoy the beautiful outdoors. The staff's attentiveness didn’t stop there—they even lent me ratchet straps to secure the board on my car since it was too long to fit inside. Their support was truly above and beyond. The next morning, due to unforeseen travel issues related to CrowdStrike and Delta, I had to leave earlier than planned. I left the board and equipment with my family, who mistakenly returned it to a different Kitty Hawk Kites location near Kill Devil Hills. A few months later, the Nags Head location reached out to me to inquire about the board's whereabouts. I promptly contacted my family for the details and relayed the information back to their team. The Nags Head staff was incredibly grateful for the update. They facilitated the transport of the board from the Kill Devil Hills location back to Nags Head and even provided me with the cell phone number of the employee who contacted me. This level of customer service was truly exceptional. Throughout the entire process, Kitty Hawk Kites provided outstanding service and showed remarkable dedication. Their ability to accommodate specific needs, like the larger board for taller customers, and their commitment to resolving issues make them an iconic establishment in the Outer Banks. If you're looking for top-notch outdoor adventure gear and stellar customer service, I highly recommend Kitty Hawk Kites in Nags Head!

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