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Business Details
About
Thrift StoreFood BankNon-Profit OrganizationSocial Services Organization
Matthews HELP Center is a non profit organization providing short-term crisis assistance to our neighbors in the Greater Matthews Community.
We provide financial assistance with rent, utilities, food, child care and non-financial assistance with food, clothing and household items for residents living in a 6-zip code area. Social work services are available by applying online through our website.
Social Service Lobby Hours (Thurs. 10am-12pm food pickup). Phone appointments M-F.
Backporch Treasures Thrift Boutique is open to the public Monday - Saturday from 10am to 5pm and community donations are accepted from 9am to 2pm M-Sat.
Financial donations are needed and appreciated. Visit our website for more information.
Location
Matthews Help Center & Backporch Treasures Thrift Shop
119 N Ames St, Matthews, NC
28105, United States
Hours
Monday10:00 AM - 5:00 PM
Tuesday10:00 AM - 5:00 PM
Wednesday10:00 AM - 5:00 PM
Thursday10:00 AM - 5:00 PM
Friday10:00 AM - 5:00 PM
Saturday10:00 AM - 5:00 PM
SundayClosed
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.