Brand Certified
Goodwill - Franklin Square
4.0(423 reviews)
Certified by Goodwill - Franklin Square • May 17, 2026
Business Details
1004 S. Church St., Lowell, NC
28098, United States
Certified by Goodwill - Franklin Square • May 17, 2026
(704) 824-8206
Certified by Goodwill - Franklin Square • May 17, 2026
http://goodwillsp.org/shop/retail-stores/franklin-square
Certified by Goodwill - Franklin Square • May 17, 2026
About
Certified by Goodwill - Franklin Square • May 17, 2026
Thrift StoreDonations CenterGoodwill Industries of Southern Piedmont
At Goodwill, we sell gently used merchandise and use the proceeds to help people in our community launch new careers. When you support Goodwill, you're helping create a brighter future for all.
Location
Certified by Goodwill - Franklin Square • May 17, 2026
Hours
Certified by Goodwill - Franklin Square • May 17, 2026
Monday10:00 AM - 9:00 PM
Tuesday9:00 AM - 9:00 PM
Wednesday10:00 AM - 9:00 PM
Thursday10:00 AM - 9:00 PM
Friday10:00 AM - 9:00 PM
Saturday10:00 AM - 9:00 PM
Sunday10:00 AM - 7:00 PM
Reviews
4.0
423 reviews
5 stars
204
4 stars
106
3 stars
60
2 stars
22
1 star
31
- DHDenise HamiltonMay 2, 20265.0It was neat, organized and clean. It was easy to find what I wanted for my Etsy store. They were a bit short-staffed for a Saturday afternoon though.
- AYAlice YKApr 17, 20265.0The staff is nice!!
- LWlarry whiteApr 11, 20265.0Friendly staff. Clean store. Convenient location with lots of parking. Great prices as at all goodwill stores!
- KMKenneth MeredithMar 27, 20264.0A friend found some great bargains.
- TRTamika RamsuerFeb 23, 20261.0I was here at the franklin square location and i witnessed a very upsetting interaction involving Jennifer, the red-headed manager, during a recent visit. While a cashier was trying to complete their work duties, Jennifer spoke to him in a disrespectful and immature manner that came across as rude and unprofessional. The situation became uncomfortable enough that he felt the need to stand up for himself, which multiple customers around me noticed. As a customer observing this, I genuinely felt bad for the cashier having to be spoken to that way while simply doing his job. He is always sweet, friendly, and welcoming whenever I come in, and I have never seen him upset or out of character before this incident, which made the interaction even more surprising to witness. This did not appear to be an isolated incident, as I have personally observed Jennifer displaying a dismissive and unfriendly attitude on other visits as well. Management should set a positive example in how employees are treated, and interactions like this create an uncomfortable environment for both staff and customers. Based on these experiences, I believe it may be beneficial for this manager to receive additional training or be reassigned so that employees and customers can have a more respectful and positive environment moving forward. I hope this feedback is taken seriously and addressed appropriately. Absolutely terrible. Please do something about this.
Frequently Asked Questions About Goodwill - Franklin Square
What is the mission of Goodwill - Franklin Square?
Goodwill - Franklin Square sells gently used merchandise and uses the proceeds to help people in the community launch new careers, creating a brighter future for all.
Where is Goodwill - Franklin Square located?
It is located at 1004 S. Church St., Lowell, NC 28098, United States.
What are the business hours of Goodwill - Franklin Square?
The store is open Monday from 10:00 AM to 9:00 PM, Tuesday from 9:00 AM to 9:00 PM, Wednesday to Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 7:00 PM.
How can I contact Goodwill - Franklin Square by phone?
You can reach Goodwill - Franklin Square at +1 704-824-1322.
Does Goodwill - Franklin Square have an online presence?
Yes, you can visit their website at http://goodwillsp.org/shop/retail-stores/franklin-square and their Facebook page at https://www.facebook.com/goodwillsp.
What types of products and services does Goodwill - Franklin Square offer?
They are a thrift store and donations center, offering gently used merchandise including clothing and household items to support community career programs.
What nearby dining options can I visit after shopping at Goodwill - Franklin Square?
Nearby restaurants include JP'S House, Sakura Japanese Restaurant, Cicis Pizza, Pizza + Buffet, Jersey Mike's Subs, Showmars, and Portofino's Italian Restaurant.
Are there entertainment options close to Goodwill - Franklin Square?
Yes, you can visit Monster Mini Golf Gastonia for miniature golf and amusement, or Monkey Joe's - Gastonia for arcade fun.
Where can I find other shopping options near Goodwill - Franklin Square?
Nearby shopping includes Pier 1 Imports for home decor, Ashley furniture store, Men's Wearhouse clothing store, LifeWay Christian Store, and multiple Hallmark shops.
Are there convenient services available near Goodwill - Franklin Square?
Yes, services nearby include CoinFlip Bitcoin ATM, Circle K gas station and convenience store, AAA travel services, NC Farm Bureau Insurance, and Randstad Staffing Gastonia employment agency.
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